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Technology Enabled Care

Advice and articles to help you focus on the success of your people, your customers, and your organisation.

Claire Wardle

Writer on Health and Social Care

Burnout in social care is causing significant staff retention and recruitment issues. A recent report by HFT and Care England found that a third of care providers have considered exiting the social care market due to financial pressures, further compounding the issue.  

In the CQC’s State of Care Report 21/22 they stated that staff turnover is at an all-time high across both healthcare and social care leading to many care homes, agencies, and providers having to turn down contracts due to not being able to keep up with capacity.  

Care worker stress then continues to build for adult social care workers left working in the market as the demand increases but the resources continue to plummet. At the start of 2022 alone, 2.2 million hours of homecare could not be delivered because of insufficient work capacities.  

But what is causing care worker stress and how can local authorities help to work with healthcare and social care providers to prevent staff burnout and improve the continuity of care as individuals transition through the system? 

At The Access Group we are aware of the challenges facing the adult social care market and the impacts it has on care workers, care homes, care providers, local authorities, and individuals and their families themselves.  

We want to help overcome these issues so workloads can be more manageable and resource allocation can improve so individuals can receive the right care and support when they need it to avoid long waiting times, pressure continuing to build on the social care market, and most importantly prevent more social care workers leaving the profession due to burnout.  

In this article we will review what burnout in social care is, what the main causes are, why it is important for everyone involved to notice the signs of burnout and how best to prevent it, as well as explaining how technology can help prevent burnout, which in turn can help improve the quality of care delivered.  

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Claire Wardle

Writer of Health and Social Care

Self-care and wellbeing and being able to have the tools to manage it better is getting more and more important in workplaces, and health and social care are no different.

With the events of recent years, the impact of the pandemic, strikes, and now the cost-of-living crisis, promoting wellbeing in health and social care has never been so important not just for individuals but for support workers, carers, local authorities, and care providers too.

It is vital to be able to promote wellbeing in health and social care to avoid and improve outcomes. Having support workers and carers with bad mental health and wellbeing can increase the likelihood of errors which in turn can impact the quality of care delivered.

But what is the definition of wellbeing in health and social care, why is it important, and what can cause both an end-user’s wellbeing as well as a support worker’s wellbeing to decline?

At the Access Group, we put the individual at the heart of everything we do. We know the challenges facing the health and social care market and how important it is to ensure support workers and carers have a good work-life balance to ensure end-users get the care support they  at the highest quality possible.

This article will review what wellbeing is in health and social care, what can cause it to decline, as well as ways to promote it and how technology can help implement better strategies so challenges can be overcome without leading to longer waiting times and discharge delays, burnout in social care, and ultimately people leaving the profession altogether.

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Claire Wardle

Writer of Technology Enabled Care

Telehealth vs face-to-face care has been a big discussion since the usage of telehealth services grew dramatically during the COVID-19 pandemic. Challenges across the health and social care market including the increases in demand, waiting times, and dependency on health and social care professionals are just some examples of the difficulties health and social care providers face. 

Both telehealth and telemedicine services allow an alternative approach to help health and social care providers manage waiting times better to improve outcomes, reduce burnout, and deliver better person-centred proactive care. 

But which option is better? Does telehealth work better with some groups than others? Or is a hybrid approach the best way to deliver more outcomes-focused care that concentrates on every individual?  

At Access Technology Enabled Care, we know that both telehealth and telemedicine services make accessing health and social care easier by being more flexible with scheduling visits whether it is in person or virtually. We want to make it easier to implement telehealth across your community so you can improve your outcomes and concentrate on what matters to the individual.  

By the end of this article, you should know all there is to know about the best ways to use telehealth services and when in-person care is better depending on every individual needs. 

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