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Homecare

Advice and articles to help you focus on the success of your people, your customers, and your organisation.

Neoma Toersen

Writer for Health and Social Care

Home care marketing is key to a successful home care service as it increases people’s awareness of your business and helps you gain more clients. With an ageing population, the demand for domiciliary care continues to rise and the need for personalised care in the comfort of your own home is becoming more popular. With so much competition, marketing home care services can seem like a daunting task, especially if it’s something you haven’t done before.

Fortunately, we at The Access Group are here to help. With over 30 years of experience working with care services of all different sizes, we have the knowledge and tips you need to succeed. To help you get started, here are some home care marketing ideas you can carry out to ensure your care home care advertising is up to scratch, so your service stands out from the rest.

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Neoma Toersen

Writer for Health and Social Care

Food and drink regulations in care homes play a vital role in keeping residents healthy and happy. Dehydration and malnutrition can severely worsen a range of conditions, including ulcers, bedsores, dementia and stroke risk. So adequate nutrition and hydration in health and social care are fundamental components to maintaining the health, well-being and quality of life of elderly people.

Care providers who expose people to the risk of avoidable harm by breaching regulations in this area can face hefty fines from the UK’s care inspectorates and even criminal prosecution. So, what can you do to ensure good hydration and nutrition for the people you provide care to?

At The Access Group, we have been digitising care services across the world for over 30 years. We have worked closely with people in the care sector and understand the struggles they may face with regulating food and drink in care homes.  So, using our years of experience, we have put together this article that dives into the importance of nutrition and hydration, how to improve it and regulations surrounding food and fluid intake. After reading it you should have a much better idea of how to maintain nutrition and hydration in care homes and the guidelines in this area.

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Neoma Toersen

Writer for Health and Social Care

Have you been looking into implementing care home software into your care business? If so, you might be wondering what you need to do so. Finding the right software is the first step to digitisation, but the right implementation makes all the difference when it comes to getting the most out of your new system and getting your care staff enthusiastic about training, learning and the change itself.

The government is pushing for all social care providers to have electronic records by December 2023.

This means that many care providers within the care sector are moving away from traditional paper-based methods and are looking into digitisation.

There are many advantages of using digital software for care homes, such as a more efficient, well-organised work environment and care team and happier, well-looked-after service users. It helps care providers boost their rating and reputation, and in the long run, care home software can save time and money while reducing errors and mistakes.

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Neoma Toersen

Writer for Health and Social Care

My Learning Cloud, Care Tutor and The Access Group's Learning for Care (formerly eLearning for You or eLFY), are the UK's top elearning solutions for care providers.

Online learning offers a flexible and efficient learning environment that’s affordable, engaging and designed to suit a variety of learning styles. It’s a great way to keep your staff up-to-date with the latest rules and regulations, and refresh information that they have already learned.

While there are many advantages to investing in an eLearning platform, choosing the right system for your care services is not a no-brainer. There are many factors to consider, and with so many different online training sites and systems out there, you may feel overwhelmed with choices and unsure about which one is best for your care team.

 

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Tom Etherington

Writer on Social Care at The Access Group

What is the CQC (Care Quality Commission)? What does CQC stand for and what does the CQC mean?

Put simply the CQC is the regulator of all health and care services in England. Not the United Kingdom, but England only. With some very fringe exceptions all providers of health and care services (from care homes and hospitals to dentists and educational establishments that also care for children) must register with the CQC, who then regulate, inspect, rate and if necessary take action to improve or close services down that are not meeting standards, regulations and legislation. 

Due to the nature of services being provided, and who those services are provided to, social care is heavily regulated, with different regulators for the different nations in the UK. Regulators for standards in health and social care are key to a sector such as social care and are responsible for formulating and enforcing the regulations and rating criteria that protect the safety of people using care services. Setting basic quality standards and helping define what counts as good and exceptional care help keep service-users safe and drive up quality in the sector.

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Neoma Toersen

Writer for Health and Social Care

Care home recruitment and getting this process right is key to setting up and running a successful care service, no matter how big or small. However, this doesn’t mean that care recruitment is an easy task. There are a lot of criteria that need to be met when finding the perfect candidate. This can consist of skills, attitude, experience, care qualifications and behaviour, to name a few.

With approximately 440,000 care workers leaving their job every year and around 122,000 vacancies at any one time, the shortage of qualified and dedicated care workers can prove to be a serious problem and have a significant impact on the quality of care provided to vulnerable people. Especially as the demand for quality care services continues to rise.

The Access Group has over 30 years of experience working with and digitising care services of all sizes across the world. We know what it takes to succeed as a business and an individual. We have put together this in-depth article that explores various strategies and recruitment ideas for care services, including the option of overseas recruitment.

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Neoma Toersen

Writer for Health and Social Care

Staff retention in social care is extremely important when it comes to ensuring consistent high-quality care and maintaining the well-being of both caregivers and service users. Caring for vulnerable people is an enormously demanding job that can lead to staff burnout and high turnover rates if care staff aren’t receiving a sufficient amount of support in their role. Losing members of the team can have a detrimental effect on the overall performance of a care service and the comfort of their service users.

By investing in the wellbeing of your workforce, your care service will be best placed to deliver continuous exceptional care which will boost the overall success and rating of the business. We at The Access Group have been working with care services for over 30 years, helping them adapt to a digital way of life, and have seen how different care services are able to better retain staff than others. This article explores the effective strategies to retain care staff, why it’s important to do so and how digitisation can help.

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Neoma Toersen

Writer for Health and Social Care

If you love taking care of people and you are looking to start a career that’s challenging, rewarding and fulfilling, then care work may be the best choice for you. You get to spend your time providing care to people who need your assistance, which can be an interesting and satisfying experience.

With no two days the same, you can earn a living, develop varied skills, and grow your career knowing that you’re making the lives of vulnerable people better.

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Neoma Toersen

Writer for Health and Social Care

Are you interested in progressing your career in care? The first step you should consider is to getting your registered manager qualification. A registered manager in care has many responsibilities, and individuals require good training, knowledge and skills in business, communication and management.

With over 20 years of experience working with providing care software to care services across the world, both big and small, we at The Access Group have the expertise and knowledge that you need to succeed. If you’re hoping to take your next step in a rewarding career in social care, our experts have put together the best ways to become a registered manager including the training you need to get started in your new career.

In this article I’ll outline what registered manager qualifications are required in each of the UK’s nations, before giving you some really useful tips to help you become a registered manager and keep developing to be as effective as you can be in the role. After reading, you should be much more prepared and confident to take the step to becoming a registered manager in a care service.

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James Taylor

Writer on health and social care

Training is important in health and social care, to ensure safety for everyone involved in delivering care and for those receiving it and to maintain the highest levels of care quality. In this blog I'll explain just why staff training is so important in health and social care, and how getting training programmes right has an impact on the performance of the entire care service/business. Keep reading on to learn more.

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