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Access Legal launches AI case management to streamline admin and free up lawyers’ time

Access Legal, part of The Access Group today announced the launch of advanced AI capabilities in Access Legal Case Management Evo, the latest version of one of its market leading case management systems, designed to eliminate administrative burden and allow legal practitioners to focus on delivering exceptional client experiences.

Posted 17/06/2025

Working with customers, the legal market and in collaboration with Microsoft,  Access Evo helps practitioners shift from non-billable admin to billable client work, eliminating hours of administrative tasks that distract from client service.

At launch, new elements available within Access Legal Case Management Evo include Copilot (GenAI assistant) to help practitioners find answers in seconds, Feeds (a personalised task stream tailored to the user’s role), Analytics (business insights at your fingertips) and several features including:

  • Document Summarisation with tone adjustment to quickly review documents and reports, freeing time to improve client outcomes.
  • Sentiment Analysis to detect and address early positive or negative sentiment in client communications.
  • Intelligent Matter and Ledger Enquiry to view milestones, case workers, and costs to improve case load management.
  • WIP notifications and time levels for improved cost management and client billing communications.
  • In-depth Analytics, with an easy interface for creating new insights and the ability to Copilot the insights using natural language

Stu White, Product and Engineering Director at Access Legal, shares: “Our customers are excited about the possibilities these AI features will bring. While the technology streamlines admin tasks - reducing document reviews to seconds and flagging unhappy clients – the time saved for client work excites them most. Access Evo will transform lawyers’ working days, freeing them to focus on delivering exceptional client experiences. A host of AI features will launch initially, with more use cases in rapid development. ”

Access Evo features a robust three-tier security model developed with Microsoft, ensuring complete data security and privacy with user permissions aligned to what users should be able to view for complete privacy.

Andrew Stevens, General Manager at Access Legal, comments: “Our customers believe in AI's potential but need guidance on implementation. We're closing that gap by developing secure GenAI tools that improve efficiency, free up legal expertise, and enhance client experience - built through real-world partnership with our customers.”

Access Legal Case Management Evo is the first step on Access Legal’s AI roadmap, which will see powerful GenAI embedded across a law firm. This is just the beginning of the new ground Access Legal is breaking to redefine the future of legal practice.

To explore more about Access Legal and AI in the legal sector, visit: AI in Legal: Transforming the Legal Industry for Law Firms