TENTEN Partners: More markets. Less admin. One connected platform 

Before Access Vincere, TENTEN Partners was running on a system designed for executive search, but one that made the work harder than it needed to be. 

Our previous platform was quite clunky and really over-complicated and over-engineered.

- Caroline Archer, Head of Operations and Chief of Staff 

For a lean team where every consultant's time is a revenue asset, a difficult system isn't just frustrating, it's costly. Time spent wrestling with admin is time not spent with clients and candidates. Something had to change. 

The technology needs to remove administration, surface better information, and give recruiters more time to speak to clients and candidates, which is ultimately where you get your ROI.

In 2022, TENTEN Partners evaluated Bullhorn, Salesforce and a smaller competitor before landing on Access Vincere. The decision wasn't made by leadership alone. Every consultant was involved in the due diligence. 

Unanimously, we all decided that Vincere was the better product.

Price was a factor, as it always is for an SME, but what sealed it was the combination of intuitive UX, strong reporting, and a clear AI roadmap. The migration was straightforward and cost-effective, and the team was up and running quickly. 

The process of transferring over to Access Vincere was very easy and not expensive. That was the key thing, especially for a company like us.

With 25,000+ qualified candidates now on the platform, TENTEN Partners has turned their database into a consistent source of placements, not just a record-keeping system. 

We have evidence of at least five-plus candidates per year coming from our database for placements. If you think our average fee is around $50k, that's a substantial saving from candidates that may have been missed if people hadn't had the ability to search so easily.

That's $250k+ in annual placement value from candidates who were already in the system, found faster because of the search functionality.  

Beyond search, LiveLists give clients real-time visibility of shortlists. Client dashboards make reporting effortless. And Access SmartAI, the team's AI-powered chatbot, has become one of the most-used tools in the business. 

Candidates' data is being automatically updated in the system, and it's so easy because everyone is always using WhatsApp or messaging. The chatbot's really been a big success.

For an MD running a multi-market exec search business, fragmented tech is a hidden cost in time, data quality, and the energy it takes to manage it. TENTEN Partners made Access Vincere their single source of truth, with SmartAI feeding information back automatically and eliminating the duplication that used to slow the team down. 

Access Vincere is our central source of truth. The engagement with Access SmartAI begins in the system, and the information is automatically fed back. The workflow is really efficient and it reduces any duplication.

The move to Access Evo has taken that further, consolidating multiple modules into one environment, replacing the fragmented experience of logging into different systems. 

The way it's all centralised on one database is a huge improvement, especially for those of us who have more than one module. Before, we were logging into different systems - it was a nightmare, actually.

Evo Meeting Assistant is next on the roadmap, reducing admin time across every platform the team uses. The navigator and researcher pillars are to follow. 

The goal is straightforward: give consultants more time for the work that generates revenue. 

We want to allow our consultants to do a lot more lead generation and meetings and calls. That's what generates the cash flow, rather than the admin side of things. And we can't afford to have a huge admin team. All these new technologies will help towards that end.

Ask Caroline what she'd say to another MD considering Access Vincere, and the answer is clear: 

I describe it as a strong operational backbone. For a boutique SME in specialist recruitment, it allows the scalability you need. It brings candidates, clients, jobs, activity and all the reporting into one place, and allows you to set up clear processes.