Case study:
Access COINS Supports Laing O’Rourke Expansion Project
Laing O’Rourke business unit, Select Plant Australia, chose the Access COINS plant and asset management platform to consolidate systems and save time and revenue in its new business arm, offering plant and equipment hire to the wider engineering and construction sectors.
Business size
Large
Industry
Engineering and Construction
Product
Access COINS Plant and Asset Management
Challenge
- As part of an expansion project, Select Plant Australia needed a software system to support the transition to a new business model and manage the hire of plant and equipment.
Approach
- Select Plant Australia implemented Access COINS Plant and Asset Management platform to consolidate multiple systems into one.
Results
- An integrated system allows work to be completed from end-to-end, with efficiencies in time and revenue, alongside simplified reporting.
Global engineering and construction giant Laing O’Rourke is bringing change to the plant and equipment hire sector in Australia, and needed a software system to help transition to a new business model.
Laing O’Rourke is a $6 billion international operation with 70 years of involvement in the Australian construction and infrastructure industries, including nearly two decades under the Laing O’Rourke banner.
As part of an expansion project more than half-a-year in the making, Select Plant Australia, a business unit of Laing O’Rourke, is offering plant and equipment hire to the wider engineering and construction sectors.
Supporting Business Improvement
Select Plant Australia innovation, systems and technology lead Omar Al-Khayat says the COINS plant and asset management platform allowed the organisation to consolidate software systems and easily transition the business model.
“We’re currently going through a transition from purely an asset management business model to plant and equipment hire that’s both internal and external to Laing O’Rourke,” says Al-Khayat. “With that comes a growth in our asset base, and a change in mindset and ethos of how we work and the way that we’re transacting.”
“We’re not just looking after and maintaining an asset; we’re also looking to transact on that asset.”
Streamlining Processes
Al-Khayat says the change was about consolidating the multiple software systems that Select Plant Australia is using for asset maintenance, preventative maintenance and storing information.
“It’s really about bringing those three things together into one place and we realised COINS had the functionality to provide that database,” Al-Khayat says.
COINS allows us to do it all – including preventative maintenance planning and scheduling, which is all then linked directly into its job card functionality, so that we can raise a work order to do the job.
Omar Al-Khayat, Innovation, Systems and Technology Lead, Select Plant Australia
“By bringing those three components together, it means we can have one less software system to maintain, support and connect with the workshop teams.”
“Then they’re able to do the work from end-to-end, without having to go somewhere else to get data and information.”
A Road to Success
The consolidation of its software systems allowed the business to achieve efficiencies in both time and revenue.
“Our plant workshop has now been able to take the entire asset maintenance role on themselves, whereas previously it required the coordination of multiple teams each week to maintain an asset base,” explains Al-Khayat.
COINS allows us to not only consolidate software systems but simplify data and reporting too.
Omar Al-Khayat, Innovation, Systems and Technology Lead, Select Plant Australia
The implementation process we went through with COINS has really grounded the business in understanding what our system can do and how we should work.
Omar Al-Khayat, Innovation, Systems and Technology Lead, Select Plant Australia
Al-Khayat says on a practical level, the support from COINS was excellent.
“The team was responsive and addressed issues quickly,” he says. “We were able to get a good understanding of the functionality which helps us plan a roadmap of how we can leverage the technology in the future.”
