Case management for medium sized law firms

The way the system now integrates across the business means we’re able to complete over 50% more work and with Access Legal taking over more of the infrastructure side of our it saves approximately four hours’ worth of IT resource a week which I can then use to focus on strategic development projects.

Our experience with Access Legal has been truly positive. They've transformed our processes, providing a single source of truth that allows our lawyers to focus on delivering exceptional legal experiences while supporting our internal ethos of enhancing fee earners' lives.

We wanted a system which our staff can use anywhere and on any device which this system certainly allows us to do as it's browser-based but the key thing for me was the ability to change and adapt the workflows and templates to suit our business. We are now able to develop the system how we want to use it which wasn’t as easy in our old system.”

We’ve experienced phenomenal growth over the last year and Access Legal has seamlessly scaled with us. Thanks to the high level of automation built into the system we’re now in a position to process larger volumes of cases, and at a much quicker rate.

One of the things that has really set Access Legal apart is the level of support Access have provided since going live. The data migration was a success, but like any system, the odd issue crops up after go-live. Access have been fantastic at dealing with issues reported. It is not unusual to log a request, and have it dealt with immediately by the Tech Team. Every email and call is followed up, whether by the Tech Team, Engineers or Client Services.