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Risk and Compliance Software

Advice and articles to help you focus on the success of your people, your customers, and your organisation.

Brian Rogers

Regulatory Director for Digital Learning and Compliance

Through our recent blog series, we have been looking at the link between the SRA Standards & Regulations and key areas of law firm management - specifically, risk management, risk-based file audits, complaint management, and breach management.  Read on to discover, the answers to the key questions our webinar attendees asked!

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Brian Rogers

Regulatory Director for Digital Learning and Compliance

We all go about our normal business lives in the hope that our operations will not be affected by things that are completely outside of our control, but as the world around us changes more and more of us are likely to be affected in one way or another, whether directly or indirectly.

It is key for us and our clients to ensure that if we are affected by events, that we are able to recover from them as quickly as possible, and therefore having plans in place to help us mitigate their impact is critical.

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Brian Rogers

Regulatory Director for Digital Learning and Compliance

We recently held the final webinar in our series looking at the connection between the SRA Standards & Regulations and the day-to-day management of risk. The webinar focused on the management of breaches, in particular: the requirements of the SRA Standards & Regulation, identifying, recording and reporting breach and the common breaches that occur.  Read on to discover our Five steps to effective breach management.

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Brian Rogers

Regulatory Director for Digital Learning and Compliance

We recently attended the Westminster Legal Policy Forum, where a number of key issues that will affect the legal profession in the coming years were discussed, including unregulated entities being able to provide legal services to consumers.

One of the key concerns raised was whether consumers would appreciate that unregulated entities would not be able to offer the same levels of protection as regulated entities.

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Brian Rogers

Regulatory Director for Digital Learning and Compliance

Many of you will have seen our past blogs relating to the reporting of serious matters to the Solicitors Regulation Authority (SRA) by non-solicitor employees, in particular, whether there was a responsibility for them to report direct to the SRA rather than reporting via their compliance officers.

After some very positive interaction with the SRA we are now able to provide you with the clarity many of you will have been waiting for!

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Brian Rogers

Regulatory Director for Digital Learning and Compliance

Our recent anti-money laundering update webinar focused on the changes brought about by The Money Laundering and Terrorist Financing (Amendment) Regulations 2019, otherwise known as “5AMLD”.  Although the regulations are likely to have limited impact for many law firms you will still need to review them to ensure you are compliant where appropriate.  Read on to discover the key steps to ensure your law firm fall within the requirements of 5AMLD.

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As the world of warehousing, e-commerce and fulfilment continues to grow – from the likes of the US giants to the familiar doorstep deliveries such as Ocado – more of the UK workforce are involved than ever.

These large distribution sites can be overlooked due to their locations, and their 24/7/365 packing and distribution services are taken for granted by 87% of us who buy goods online.

As the sector grows, and with increased media focus and scrutiny, what are some of the issues?

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Brian Rogers

Regulatory Director for Digital Learning and Compliance

You will all have worked very hard over many years to build up your reputations, but a poorly handled complaint could ruin these overnight, especially if the complainant decides to air their grievances using social media! Read on to find out the number of challenges law firms can face in relation to complaints; as well as the five steps to effective complaints management.

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Marek Denisiuk

Head of Legal Content

DAC 6 comes into force in the UK on 1 July 2020. It will impose a reporting obligation that will require many law firms, particularly those advising on matters that are international in scope, to report to HMRC about some of their matters. Law firms affected by this reporting obligation will need to start preparing for it as soon as possible in order to be ready to comply by 1 July. 

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Brian Rogers

Regulatory Director for Digital Learning and Compliance

All client files carry risks, but do you know which ones could create major problems for you?

Our recent webinar on risk-based file audits looked at many of the challenges faced by law firms when supervising client matters, defined risk-based file audits for your firm, and suggested steps for effective risk-based file audits.

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