Customer support that helps you achieve more - Access ConQuest Estimating
"Support are amazing, they react very quickly, you don’t have to wait. They always give straight forward, easy to understand advice, even if you are not technical," Geoff Hawley, G Hawley Estimating.
We know you’re busy people, so ConQuest Estimating software is designed to make your job simpler and faster, giving you time to get on with what really matters.
Our implementation, training and support does the same – we get you up and running and reaping the benefits of the software straight away.
Read how the ConQuest team helps customers to get the software installed and working for them, and how our ongoing training and support enables them to get the most out of ConQuest, giving them the tools to do their job better.
- Easy implementation - remote installation means that you can start reaping the benefits straight away
- Develop and refresh your knowledge with tailored training
- Responsive dedicated customer support team
A seamless easy transition, so you can get on with your job
When you choose to implement ConQuest, you may have concerns over how much the transition will disrupt yours and your team’s work. Our implementation team work hard to ensure a smooth and easy switch, to get you up and running with the software as quickly and efficiently as possible.
Alexis Pendleton of Construction Partnership UK described their implementation process as "Pretty seamless… The installation was spot on, and your people showed us how to use it after it was installed."
Whatever estimating tool you’re currently using, our experienced team are there to help you make the move to ConQuest, so you can benefit from fully using the software straight away.
"The transition from our previous system to ConQuest was very simple, and if we ever needed your support it would be sorted out straight away," Phillip Webb, Coulson Building Group.
We work with you to ensure that the implementation is scheduled and carried out to suit you and your business needs, minimising any potential disruption to your working day as much as possible.
"Installation happened on the planned day and worked first time," Mark Davis, Buckingham Group.
Tailored training to help you get the most out of ConQuest
Our software is built with you in mind. Its design is user-friendly and practical, so picking up the basics is intuitive and straightforward.
"I think the software has become more user friendly, even though it wasn’t very difficult to use to start with. If I have any questions, I just call ConQuest support and they help me," Jacob Read, Peak Contractors.
To help to get you and your team off to a flying start, we also offer training at our dedicated training centre, which offers an opportunity to focus your attention on learning how to use the software away from your day to day job.
"Training was good and setting this up was easy, whilst the training was not conducted within our office this actually has some benefits in that there are no distractions and the trainer can control the event keeping everyone learning at the same pace," Mark Davis, Buckingham Group.
Our training modules, tailored to different users and needs, give attendees the tools they need to work smarter not harder by benefiting from the right knowledge to take advantage of what ConQuest has to offer.
Once you’re familiar with the basics, we offer further training on specific modules and functions of the software. While most users work with a wide range of features within the system and attend the relevant courses for them, some users may just require a one-day course for the part of ConQuest applicable to their specific job role.
There when you need us
No one wants to waste time chasing customer services, only to get a get an automated response, or to be left waiting for a call back. Our customers are always pleased with our support team’s swift response to queries.
"Faultless. You ring up, they answer. You nearly always get through first time and you never have to chase anyone," Jacob Read, Peak Contractors.
Our dedicated and highly knowledgeable support team is there help you to keep getting the most out of the software, whether you’re a new or an experienced user. We know our customers use ConQuest in different ways, and that your needs might change, but with years of experience within the support team, they are able to help you with any queries that might arise.
"Your support has been really, really good," Neville Clay, Brambledown.
Our team work hard to ensure any queries that do arise are resolved efficiently, so you’re free can get on with your job.
"Every time we call the problem is resolved, the support team always ring back quickly," Paul Jameson, Liffey Developments.
"When we needed it, your support was very good. We've used it several times and they log in to help us and sort us out very quickly," Alexis Pendleton, Construction Partnership UK.
Want to learn more about ConQuest Estimating? Sign up for a free online overview of the software or speak to our team on 01204 669 689.
