Order Management System
Mintsoft is our order management system (OMS) that helps you to deliver seamless sales interactions by automating processes, reducing costs and increasing efficiency.
Order Management Software trusted by over 600 organisations
Order management for warehouse, wholesale and retail
Automate Workflows
Streamline the despatch process, freeing up resources to focus on other areas of your business.
Reduce Costs
OMS that reduces costly, time-consuming errors and enables you to make informed data-driven decisions.
Process Orders Faster
Eliminate the need for manual processes with intuitive order processing software.
Centralise Multi-Channel Sales
Our centralised order platform can help you ensure accuracy and simplify order fulfilment.
Order Management Software that will transform your business
Mintsoft's ordering management software automates the process of monitoring your online stores for orders, giving you complete control over the order fulfillment process. With our multichannel listings capability, you can quickly and easily list and sell your products on the biggest online marketplaces, and bulk update your listings from a single source of truth.
Order fulfilment made easy
Centralised processing
- Integrate with 150+ marketplaces and ecommerce channels, including Amazon, eBay, WooCommerce and Shopify
- See updates as orders are received, all the way through to shipments being despatched.
- Enjoy a clear and concise workflow which is intuitive and easy to understand.
- Easily search your fulfillment history for information on old orders.
- Connect with warehouse management software to ensure seamless order processing from start to finish
Quick and accurate order processing
- Collate orders together using a vast range of filters to increase picking efficiency.
- Automatically put orders in backorder, spilt or manually decide how to handle backorders.
- Easily generate, download and print shipping labels from over 100+ couriers.
- Improve order picking with our barcode scanning software and app.
- Make products available for picking instantly with our optional Batch Scheduler Module, which automatically batches up orders based on predefined rules and templates.
Simplify fulfillment
- Create personalised gift messaging.
- Upload and print a hazardous goods label.
- Ship orders using a specialist courier based on order requirements.
- Hold orders for review from a specific customer or postcode.
- Automatically add a packaging item or box of a specific size to correctly pack larger orders.
- Move an order to another geographic region based on country or zone of order
List your products online
Easily list your products on online marketplaces
With our multichannel listings capability you can quickly and easily list and sell your products on the biggest online marketplaces, as well as bulk update your listings from a single source of truth.
Success Story
As an eCommerce 3PL specialising in smaller consumer items, such as clothing and cosmetics, Black Bear Fulfillment are 100% Australian owned and operated. Unlike most 3PL’s they aren’t just focused on the logistics and warehousing side of the business, but also, importantly, the customer. Fulfillment is about people as much as it is logistics, and they needed a software solution to help bring this customer-centric vision to life.
I would recommend Mintsoft to anyone - except my competitors
Mack Blunsom: Owner Operator, Black Bear Fulfillment
What our customers say about our Order Management System
Get more from your Order Managment solution
Get in touch with one of our ERP specialists to find out how Access Mintsoft can handle your organisations order management needs.
Our solutions beyond Order Management Software
Order Management Resources
The latest resources to help you get the most out of your order management system.
Order Management System FAQ
What is an Order Management System?
An Order Management System enables businesses to manage the lifecycle of an order in a structured format, so everyone involved in the order and fulfillment process can access the information they need to do their part of the job. It tracks information and data in a user-friendly interface and processes each element through order entry, inventory fulfillment, sales and service to deliver products to customers as quickly as possible.
Mintsoft is exactly that! It's a cloud-based order fulfillment solution that is designed to streamline your order processes for manufacturers, online retail and third-party logistics providers. You can integrate all your orders from various online platforms and multiple sales channels, giving you a 360-management view of the entire dispatch process from picking, packing and shipping.
How much does a order management system cost?
The cost of an Order Management System (OMS) like Mintsoft depends primarily on factors like business size, the number of users, required features, and delivery method. To provide a general idea, here are some approximate price ranges:
- Small, entry-level businesses with minimal order volumes may pay around $280 per month.
- Larger businesses, like 3PLs, managing a high volume of orders may expect costs starting at $780 per month.
- For a more precise quote, prices can vary based on the number of users, specific integrations, and custom requirements, which we can discuss with you upon request.
For detailed breakdown check out our in-depth guide: How much should my business pay for an order management system?
How does order management system work?
An OMS works by handling the following business functions:
Order tracking
An Order Management System streamlines processes for both customers and vendors. Handling and collating orders to regular updates on the progress of shipment are some of the most important basic functions. Having one place to look for stock levels, order progress, and customer details makes a huge difference to efficiency and productivity.
Inventory management
An OMS holds stock levels for fulfillment points. Overselling and overstocking are common issues when you cannot accurately measure inventory. With accurate numbers, you can forecast and understand customer order demands allowing you to prioritise your efforts.
Fulfillment
This involves finding the stock, packaging it, arranging for the best delivery options and attaching labels for shipment from the warehouse to the customer. With an OMS, you'll know how long the package will take to arrive, where problems arise, and prevent lost packages.
Returns
Nobody is thrilled with the idea of returns; however, by utilising a single software system, packages can easily be resent or refunded with minimal disruption to both the vendor and the customer.
Mintsoft is a cloud-based order fulfillment and warehouse management solution that is designed to streamline your order processes for manufacturers, online retail and third-party logistics providers.
Who can benefit from an Order Management System?
An Order Management System (OMS) offers benefits to a wide array of businesses. E-commerce retailers and multi-channel sellers can streamline order processing, ensuring efficient handling of high volumes. Wholesalers and distributors gain better inventory control and order tracking. Manufacturers use OMS to manage incoming orders and production schedules. Third-party logistics providers optimise order fulfillment. Healthcare and pharmaceutical industries enhance prescription tracking and compliance. Food and beverage businesses manage perishables and comply with safety regulations. Automotive suppliers improve supply chain operations, while textile and apparel companies handle diverse product lines effectively. In essence, any organisation dealing with orders, whether in retail, distribution, or manufacturing, across various industries, can gain from implementing an OMS. It enhances order accuracy, reduces processing times, provides real-time inventory visibility, and ultimately elevates customer satisfaction and operational efficiency.
What are some disadvantages of an OMS?
While many ecommerce businesses would struggle to fulfil growing customer demands without one, an order management system does come with its downsides. It is critical to be aware of these prior to making the decision to implement a new system. The disadvantages include:
- Implementation can be expensive
- The investment in training
- Missing integrations
For a more comprehensive breakdown read our article on the 5 downsides of an order management system.
When should you change your order management system?
As your business grows and evolves, your might find that your current order management system (OMS) may no longer be able to keep up with the increased demands required to keep your business scaling. Some of the signs that it may be time to change your OMS include:
- Too many manual processes
- Can't easily manage shopping carts and marketplaces
- Unintegrated systems
To go more in-depth into when you should consider changing your OMG read our article on Is it time to switch your order management system?
