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Order Management System: How Much Should I Pay for One
If you’re reading this article, chances are your stock-based business is experiencing challenges or limitations with its current Order Management System (OMS). You may be an online retailer, a 3PL or a warehouse, but one thing is for sure, how you manage your inventory can make or break your customer experience, and ultimately, your business.
Whether you’re a B2B or B2C ecommerce business, order management is a vital part of your organisation. Once a consumer clicks 'Buy' and payment has gone through, it is expected the purchased item will be delivered as fast as possible without any problems.
No doubt you're aware of how important an OMS is for running a solid stock-based operation. So, if you’re ready to invest in a solution like Mintsoft, or move from your current provider, price is going to be a major factor to consider.
In a nutshell, the cost of order management software can vary dramatically depending on a number of factors, and how much you pay will depend on your business’ specific requirements. In this article, we’ll discuss the factors that influence the cost of OMS software, as well as how to get the best deal possible.
Key takeaways
- Order management software costs $280–$1,340+ per month, depending on business size, order volume and features.
- Expect order, warehouse, inventory, shipping and e-commerce management in one platform.
- Watch for hidden costs like implementation, training and customisation.
- Choose a solution that scales with your business, as the right software directly impacts customer experience and fulfilment accuracy.
How much does an Order Management System cost?
The cost of an OMS is mostly determined by the size of the business, the number of users, the features required (or available) within the software, as well as the method of delivery. So, while we cannot give you a precise number for your individual business without getting to know more about you and what you specifically need, we can offer some ballpark estimates.
Prices can vary from:
- $280 a month for small, entry level businesses managing a minimum number of orders,
- $780+ per month for larger businesses such as 3PLs who manage a much larger volume of orders.
- POA - prices can further fluctuate depending on the number of users required on the system, as well as specific integrations and custom requirements of which we can scope with you upon request.
At Mintsoft, we try to be as transparent as possible with our pricing, so that you know what you’re in for even before speaking with one of our team.
We offer four different plans based on the most common business sizes and requirements:
- Entry level OMS software – from $280 per month. This level is suitable for e-commerce retailers processing up to 500 orders per month. You will benefit from all out-of-the-box features, including shopping cart, marketplace and courier integrations.
- Medium OMS software – from $640 per month. This includes everything in entry level, plus inventory management, and is suitable for businesses processing up to 5000 orders. Read this super helpful article if you’re unclear on the difference between order management and inventory management software, and which is right for your business.
- Large OMS software – from $1,340 per month. This includes everything above and is best suited to businesses fulfilling up to 15,000 orders every month. This level of software can accommodate businesses working across multiple sites and/or with multiple brands, so is ideal for 3PLs and those running multiple warehouse locations.
- Custom OMS software – is assessed on application to suit your individual needs. To give you an idea of what’s included, all of the above come standard, but can also be customised with additional features such as accounting and warehouse integrations, and our powerful mobile barcode scanning app.
Contact us to discuss your software requirements and we can help you find the package that best suits your needs.
What features should I expect my order management software to include?
Most OMS packages include basic features such as inventory, order fulfilment, and warehouse management functions. While this might be enough for small businesses, larger organisations and 3PLs may require any of the following features included in some order management software.
Mintsoft offers the below standard features, along with many, many more.
Order management
Automate the process of picking, packing and shipping, ensuring your orders are more accurate and efficient than ever. Take control of your orders and streamline every step of the journey. Deliver seamless sales interactions with an order management system that allows you to automate processes, reduce costs and increase efficiency, giving you total control.
Warehouse management
Optimise the use of your warehouse space, increase the efficiency of staff members and make data driven decisions based on real-time reporting. A warehouse management suite of products that allows you to bring confidence to your business by having visibility and traceability of your inventory with powerful reporting tools - all accessible anywhere, any time.
Inventory management
Improve accuracy, save time and reduce costs with up to 100% order picking accuracy. Simplify your product management and never oversell again. Book in your inbound deliveries at the click of a button and manage your warehouse inventory directly from one location using your own mobile device. No additional equipment is needed.
Shipping management
The shipping management system with unlimited courier integrations. Manage all your direct and multi-couriers through one simple to use platform using the API integrations. Smart shipping rules, automated shipping labels and order tracking also make the shipping process more efficient.
Ecommerce management
Ecommerce fulfillment software for business growth. Connect your marketplaces with your inventory systems using a huge selection of API integrations. Accurately fulfil your orders, keep your online shops updated at all times and enjoy hassle-free returns management.
3PL management
Cut down on overheads and automate communications. Gain a complete overview of your warehouse, inventory and courier relationships from one easy-to-use platform. Use your own branding to offer a professional-looking platform to clients.
CASE STUDY | A business that benefits from WMS systems
Black Bear Fulfillment launched in 2020 with a dedicated mission. They intended to provide high levels of fulfilment services to Australian customers. Before starting their enterprise, the team had already had experience as an ecommerce retailer specialising in smaller consumer items such as clothing and cosmetics in the US and the UK.
Today, Black Bear Fulfillment is a 100% Australian-owned and operated company based in Melbourne that employs about 50 staff members. Unlike most 3PLs, they are not just focused on the logistics and warehousing side of the business but also, most importantly, on the customers. Fulfilment is about people as much as it is logistics, and they needed a software solution to help bring this customer-centric vision to life.
Case Study
Read the Black Bear Fulfillment case study to learn more about how this Australian 3PL has leveraged the power of the Mintsoft solution to grow their business and deliver a world-class customer experience.
FAQs
How much does an Order Management System (OMS) cost?
Order management software typically starts from a few hundred dollars per month for smaller businesses and can reach into the thousands per month for larger, more complex operations. Your actual cost will depend on factors such as order volume, number of users, required integrations and the level of support you need.
What core features should I expect from an OMS?
A modern OMS should centralise orders, inventory, warehouse operations, shipping and e-commerce channels in a single platform. Look for capabilities such as order capture, inventory visibility, warehouse and shipping management, courier and marketplace integrations, and reporting to help you manage the full order lifecycle.
What hidden costs should I watch out for when buying OMS software?
Beyond the subscription fee, many vendors charge separately for implementation, data migration, onboarding and user training. You may also pay extra for customisations, advanced integrations and ongoing support, so it is important to clarify these costs upfront.
How does an OMS improve customer experience?
An OMS helps you process orders more accurately, route them to the best fulfilment location and keep customers informed with tracking and status updates. This reduces errors, speeds up delivery and improves reliability, which in turn lifts customer satisfaction and repeat business.
How do I choose an OMS that will scale with my business?
Choose a solution that offers tiered pricing, flexible user licences and the ability to add more channels, warehouses and integrations as you grow. It should also provide robust automation and reporting so your operations can handle higher order volumes without needing a full system replacement.