How National Workforce saved over $1.2m annually with Onboarded

 “The paperwork was 20–30 pages. Just data entry took 25 minutes.”

Before Onboarded, candidate onboarding was laborious, manual, and error-prone.

“Candidates would take over 1.5 hours to complete the processes. Consultants would interview in pen and paper and do reference checking, immigration checking was needed. Data entry alone took 25 minutes with an experienced operator per candidate.”

“We were loading DVD players, setting up induction videos, and managing face-to-face appointments. It was long, tiring, and full of human intervention.”

Lisa knew there had to be a better way.

“Everyone could see how much time was going to be saved.”

After a detailed scoping process, National Workforce implemented Onboarded across six teams, with the full support of Managing Director Jac and the leadership team.

“No, we went straight to Onboarded. After the demonstration and asking lots of questions, we knew it was a great solution for us. We had it customised for our business.”

“Everyone across the business could just see how much time was going to be saved and what this software could do to make our lives easier and alleviate a time-consuming bottleneck.”

“The candidate experience is definitely better than before.”

Going digital didn’t just benefit the team — it transformed how candidates interact with the process.

“Now we don’t have to load the DVD player, show the induction videos and manually set the candidates up in preparation. Having the candidates complete all the information by using a link remotely at their leisure made a difficult time much easier.”

“Candidates can complete the information remotely at a time that’s best for them. We are no longer locking them into a time during the day to come into the office and set up meetings. The self-help system really saves us all so much time.”

“The data is where it should be — we’re 100% confident.”

Onboarded’s automation has improved accuracy and compliance across the board.

“When you have lots of people entering data with so many fields of information, there is always the opportunity for error. Now, with Onboarded collecting the data and transferring it into the ATS, everything is where it should be in our system.”

“It gives us the edge and makes us progressive. It handles it all — licensing, tickets, and safety requirements. We are 100% confident. If a client is comparing us, we know our processes are sound and totally compliant.”

“The support set the bar exceptionally high.”

Lisa also praised the implementation journey and support from the Onboarded team.

“The support after implementation was just so good. It was excellent in comparison to other technology providers I’ve worked with before. The team at Onboarded have set the bar exceptionally high. Others haven’t even come close.”

“Essentially, the service we received from Onboarded has given me unrealistic expectations going forward.”

“Those numbers speak for themselves.”

The ROI on Onboarded was undeniable, once the time savings were calculated.

• 20,048 people onboarded over 2 years
• 4 hours previously spent per candidate
• Equivalent to 80,000 hours of admin
• Would’ve required 40 full-time consultants
• Total cost avoided: $2.4 million over 2 years

“When we look at how much we’ve saved over the time we’ve been using Onboarded — rather than the initial cost of setting it up — we can break the figures down all the way to the hour. Those numbers speak for themselves.”

That’s over $1.2 million saved annually.