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Warehouse & Order Management Glossary

This glossary explains the warehouse, order and fulfilment terms used across ecommerce and 3PL operations, in plain language. Use it to look up a definition fast, whether you run your own warehouse, sell across multiple channels, or fulfil orders for other businesses. 

2 min

Written by The Access Group.

A  - B -  C  - D -  E  - F  - G -  H -  I  - J -  K -  L -  M -  N  - O  -  P -  QR  - S  - T -  U -  V  - W  - X  - Y -  Z   

A


Ad-hoc charges 

Advanced Shipping Notifications 

Alternate SKU mapping across channels 

API integrations for couriers 

Audit of client activity 

Auto exchange on return 

Automated email alerts 

Automated guided vehicles 

Automatic release of batches 

Autonomous mobile robots 

B


Back-order rules 

Backorder 

Barcode scanning 

Batch creation 

Batch picking 

Bill of lading 

Bin location 

Booking inventory in 

Bulk order updates 

C


Carrying cost 

Client currency charging 

Cloud-based order management 

Consignment inventory 

Cross-border ecommerce 

Cross-docking 

Custom reports 

Customisable dashboard 

Cycle counting 

D


Days inventory outstanding 

Deadstock 

Default pick locations 

Demand forecasting 

Dimensional weight 

Directed picking 

Distribution center 

Dock-to-stock time 

Dropshipping

E


Ecommerce management 

Economic order quantity 

Electronic data interchange 

F


FIFO 

Finished goods inventory 

Forward pick location 

Fulfilment software 

G


Goods in goods out 

H


High level overview 

I


Integrations 

Inventory costing 

Inventory cycle counting 

Inventory management 

Inventory turnover 

J


Job configuration 

K


Kit building

L


Labeling and sortation 

Landed cost 

Last mile delivery 

Lead time 

Less than truckload 

LIFO 

Linked product rules 

Low stock alerts 

M


Marketplaces 

Master carton barcodes 

Merge orders 

Mobile barcode scanning 

Multi-carrier shipping 

Multi-channel management 

Multi-tote picking 

N


Non-conformance records 

O


Omnichannel 

Open API 

Order management 

P


Pick and pack 

Picking 

Picking costs 

Pickwaves 

Process returns 

Product bundles 

Product warehouse allocation 

Putaway

Q


Quantity rules 

Query management 

R


Recurring billing items 

Reorder point 

Replenishment 

Replenishment reporting 

Reverse logistics 

RFID 

Robotic picking system

S


Safety stock 

Shipping 

Shipping management 

Shopping carts 

Shrinkage 

SKU 

Slotting 

Stock movement management 

Stock replenishment 

Stockout 

Stocktake 

Subscription products 

Supply chain management

T


Third party logistics 

Transfer inventory 

U


Universal product code 

V


Voice assisted picking commands 

Voice picking

W


Warehouse automation 

Warehouse management 

Warehouse management system 

Wave picking 

Wireless printing

X


X-border ecommerce 

X-channel management 

Y


Year-on-year growth 

Z


Zero inventory 

Zone picking 

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