Helping accountants process ATO documents 95% faster

Founded in 2015, ATO SmartDocs changed how Australian accounting firms handle ATO document processing, offering automated processing that drastically reduces admin, and eliminates manual errors.

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ATO SmartDocs joined Access Group in August 2025

According to Access Accountants General Manager Jared Baker, “The acquisition of ATO SmartDocs represents a pivotal moment in our mission to provide Australian accounting firms with best-in-class, connected software solutions. This platform addresses specific regulatory requirements for Australian accounting firms while creating possibilities for integration with our broader business software portfolio.”

"By bringing ATO SmartDocs into our connected suite alongside HandiSoft, APS, Fathom, ChangeGPS and Elite, we're delivering on our vision of providing integrated solutions while maintaining open standards. This acquisition demonstrates our commitment to serving local market needs while providing pathways to enhanced functionality through our global software portfolio.”

ATO SmartDocs will continue to maintain its existing integrations with third-party practice management systems – in line with Access’ commitment to offering flexibility in technology choices and supporting open APIs and data portability standards.

SmartBot

The platform's SmartBOT AI technology completes essential processing steps in a single click, reducing work that previously took hours down to minutes with five-second processing per document. 

ATO SmartDocs represents our passion for accounting software solutions that streamline workflows and solve problems for Australian accounting practices.

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Cut processing time by 95%

ATO SmartDocs processes more than 1.5 million documents annually, achieving 95% efficiency compared to manual processing, across the full range of 600 ATO document types.

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Secure, centralised storage

Security is at the heart of ATO SmartDocs with the solution maintaining ISO27001 security standards recognised by the ATO and accounting firms.

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Why Accountants love ATO SmartDocs

The ATO SmartDocs program has been working extremely well for our firm. It’s streamlined our document process, improved consistency, and saved us a significant amount of time. Overall, it’s been a very effective tool for our workflow.

What we love most about SmartDocs is the easy user interface, excellent training and onboarding, and great customer support.

Belinda Davidsons Accountants and Business Consultants

Great price for a product that securely and easily gets your ATO correspondence to clients.

Elizabeth Flack - Business Manager Flack Group

Vault is great and we are loving It!! The instructions for printing payment slips have been especially handy, as many clients still prefer paper copies. Even our less tech-savvy clients are using it. It’s simple to explain, easy to resend links for fresh documents, and the search function makes finding things effortless. We’re already planning to use it for additional documents and copies of financials because of how secure it is. Really very happy with it and how smoothly it’s rolling through!

Anna Kroehn BVMS Chartered Accountants

The SmartDocs support team has been fantastic — fast, responsive, and genuinely helpful. They made the whole process smooth and easy.

Lachie Houlahan Sentia Advisory

The HowNowX export feature in ATO SmartDocs is working perfectly & has already changed our world! From our experience so far, I recommend the roll out of ATO SmartBot to all offices & the HowNowX export API because it is MAGICAL. Depending on the size of the office/number of documents, this will save the admin team HOURS in a week!

Tiana

ATO SmartDocs Customers

Your service continues uninterrupted But now you have access to a broader range of complementary accounting and business software solutions, including practice management.

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Access Customers

Explore how ATO SmartDocs can enhance your practice with seamless ATO automation capabilities.

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New Customers

Discover Australia's most comprehensive ATO document processing solution, now backed by Access.

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Automate every step of ATO document processing today