The COVID-19 pandemic has become the biggest catalyst for business transformation of our time – and HR now finds itself at the forefront of delivering that change.
Every organization has been forced to press the reset button on normal operations and resolve unprecedented challenges to survive as a business. As the recovery process continues, HR professionals now play a crucial role in redesigning their organization for the better whilst maximizing the health, wellbeing, and performance of their people.
We can’t ignore the fact that the pandemic has shifted the way organizations structure themselves and how they manage their workforce. All HR departments have been given a mandate to strengthen their services, build greater resilience and develop more efficient ways of working wherever possible.
And that has huge implications in terms of culture, technology, communications, remote working, recruitment, L&D, and many other core functions.
One thing’s certain: things won’t be going back to exactly the way they were.
- Topic:
- Human Resources
The pandemic has thrown a lot of confusion into the world of HR – especially over the issue of how to hire the best people who can operate in this new way of working. How do you identify people who work well as part of a team when you might never physically meet them?
- Topic:
- Human Resources
Human Resources first sprung to life as a recognised field in the 1920s. But for most of the 20th century, it was called “personnel administration”. This was an era of transactional HR, whereby the job of the HR professional was to deal with the technical and administrative aspects of personnel management.
- Topic:
- Human Resources
Internal communications is often seen as the poor cousin of its more glamorous counterpart - customer experience. However, the most successful companies know that engaged and informed employees are the key to satisfied customers.
A recent global study linking employee and customer satisfaction found that each one-star improvement in a company’s Glassdoor rating corresponded to a 1.3-point out of 100 improvement in customer satisfaction scores.
Whether we like it or not, the responsibility to improve internal communications often falls into the hands of HR. So, what can you do to improve internal communications within your business? Here are four simple ideas.
- Topic:
- Human Resources
If you’re still using paper files, spreadsheets, or multiple other systems to manage your HR information, you probably already know you need to digitise to survive. But upgrading to a more sophisticated HR system is not just about saving time and money. There are four other important reasons to switch to an HR system in 2023.
Read on to find out what they are.
- Topic:
- Human Resources
Ever wondered if there is a better way to process expenses better and improve overall claims management? Won’t it be nice if there is less paperwork, zero hassles, and better follow-up when submitting claims?
Strangely, HR teams in most businesses still place the responsibility on its workforce to submit their claims in the right format and order.
Why Malaysian businesses need to consider optimising the claims process? How can it help the boost overall workforce productivity?
- Topic:
- Payroll
Employee engagement is the connection an employee feels towards their work and organisation. This engagement exists on a spectrum and has strong correlations with various employee work-related facets such as their productivity, motivation, involvement, loyalty, and happiness.
- Topic:
- Human Resources
Payroll management is a challenging process. Not only must payroll professionals ensure their employees are paid on time and accurately, they must also keep up with ever-changing government legislation to ensure payroll compliance.
These payroll challenges are made even harder when using outdated, on-premise payroll software that’s slow, overly complex, and difficult to access remotely. It can lead to payment errors that place a strain on employee-employer relationships, and burden payroll professionals with extra duties.
Let’s look at some of the common problems payroll professionals and their businesses encounter with on-premise software, and the key benefits of moving to a cloud-hosted solution.
- Topic:
- Payroll
