The COVID-19 pandemic has become the biggest catalyst for business transformation of our time – and HR now finds itself at the forefront of delivering that change.
Every organization has been forced to press the reset button on normal operations and resolve unprecedented challenges to survive as a business. As the recovery process continues, HR professionals now play a crucial role in redesigning their organization for the better whilst maximizing the health, wellbeing, and performance of their people.
We can’t ignore the fact that the pandemic has shifted the way organizations structure themselves and how they manage their workforce. All HR departments have been given a mandate to strengthen their services, build greater resilience and develop more efficient ways of working wherever possible.
And that has huge implications in terms of culture, technology, communications, remote working, recruitment, L&D, and many other core functions.
One thing’s certain: things won’t be going back to exactly the way they were.
- Topic:
- Human Resources
The pandemic has thrown a lot of confusion into the world of HR – especially over the issue of how to hire the best people who can operate in this new way of working. How do you identify people who work well as part of a team when you might never physically meet them?
- Topic:
- Human Resources
Human Resources first sprung to life as a recognised field in the 1920s. But for most of the 20th century, it was called “personnel administration”. This was an era of transactional HR, whereby the job of the HR professional was to deal with the technical and administrative aspects of personnel management.
- Topic:
- Human Resources
Internal communications is often seen as the poor cousin of its more glamorous counterpart - customer experience. However, the most successful companies know that engaged and informed employees are the key to satisfied customers.
A recent global study linking employee and customer satisfaction found that each one-star improvement in a company’s Glassdoor rating corresponded to a 1.3-point out of 100 improvement in customer satisfaction scores.
Whether we like it or not, the responsibility to improve internal communications often falls into the hands of HR. So, what can you do to improve internal communications within your business? Here are four simple ideas.
- Topic:
- Human Resources
If you’re still using paper files, spreadsheets, or multiple other systems to manage your HR information, you probably already know you need to digitise to survive. But upgrading to a more sophisticated HR system is not just about saving time and money. There are four other important reasons to switch to an HR system in 2023.
Read on to find out what they are.
- Topic:
- Human Resources
Expert insights that will help you attract, engage, and retain the right talent to drive your business forward.
The concept of ‘employee engagement’ is nothing new and has been embraced by organisations across the world – it’s no mystery as to why. What can Malaysian business do to drive up their employee engagement rates?
- Topic:
- Human Resources
With businesses now forever changed due to various disruptions that took place across the entire workforce, those in management and leadership roles have a lot to look into. Chief among them is flexible working arrangement.
As is, this socio-economic growth trend already impacted the workplace with varying results. This, among other changes, will impact how businesses operate. As it's been over a month after the amendments for Malaysia's Employment Act 1955 have come into effect – are businesses ready for these changes?
- Topic:
- Human Resources
'Quitting the idea of going above and beyond,’ TikToker @zkchillin says he's Quiet Quitting his job, sparking debate.
In essence, Quiet Quitting is when employees simply do their job as per the description, nothing more or less than what they're paid to do. What must Malaysian businesses focus on to be properly equipped and ready for these transformative demands?
- Topic:
- Human Resources
2022 kicked-off with employees resigning from their jobs – mostly due to the fact that they have experienced remote working and discovered how they are more productive outside of the office. More importantly, they achieved better work-life balance and still reached organisation and team milestones.
This one critical change not only impacted human resource (HR) processes but also directly altered emerging HR trends. In 2023, it's now no longer about retaining talent as there is a growing need to streamline the workforce instead.
What should HR teams in Malaysia consider to leverage on these growth trends?
- Topic:
- Human Resources
Retaining talent has always been a long-running critical issue for businesses across the world. While there are many strategies to consider, one of the major drivers that supposedly helps with employee retention is performance bonuses.
However, the trend of heightened post-bonus resignations suggests that bonuses are not working the way employers intend them to.
What can explain this phenomenon?
- Topic:
- Human Resources
