EPoS
Restaurant online ordering system
Make ordering simple for you and your customers with a restaurant online ordering system that manages orders from multiple channels to help you generate more orders and more revenue.
Dine-in, self-service, online – we’ve got you covered.
Online ordering made simple
Our online ordering system help all kinds of restaurant’s create new sales opportunities and optimise order delivery. From quick service kiosks to casual family dining – our solution can help your business.
Bring all orders to one place
Bring all your orders from multiple sources into one streamlined platform for orders delivered on time, every time.
Diversify revenue opportunities
Attract more customers by opening up multiple order channels to increase revenue opportunities.
Customisable, flexible, scalable
Tailor the system to fit your business with a fully customisable, flexible and scalable solution.
Order your way
Meet customers how and where they want to order and provide a seamless experience across all ordering channels.
Order and Pay at table
Customers expect faster and more efficient ways to manage their orders in the venue. Our Order and Pay solution enables your guests to order more and pay quicker with a simple scan of a barcode.
Delivery Partners
Easily integrate our online takeaway ordering system with major food delivery platforms like Deliveroo, Uber Eats and Just Eat. Orders from these platforms flow directly into our restaurant online ordering system, ensuring efficient order management and fulfilment and expanding your reach.
Self-service
Simplify the ordering process with our integrated self-service kiosks. Customers can conveniently place their orders, reducing waiting times, enhancing the experience and optimising order processing.
Funnel all orders into one restaurant EPoS and kitchen display system to efficiently manage and deliver every order.
Simplify menu management across platforms
Effortlessly manage your partner ordering channel menus, including mobile, delivery and kiosk, all in one convenient place with our Menu Manager feature. Say goodbye to manual updates and enjoy the benefits of auto-scheduling menu changes and pricing adjustments.
Key features:
- Build professional menus with an intuitive drag-and-drop interface
- Automatically schedule regular menu changes and pricing updates
- Release menus at specific times to multiple channels
- Adjust item availability, pricing, and more on the fly
- Get real-time insights into menu performance
See our online ordering system in action
What is an online ordering system?
An online ordering system is a digital platform that allows customers to place restaurant orders remotely through self-service channels like: the restaurant's website, a mobile app and integration with third-party delivery services
Key benefits for customers:
- Browse menus and place orders anytime, anywhere
- Customise orders, add instructions, substitutions
- Fast and convenient ordering experience
- Payment processing and order tracking
Key benefits for restaurants:
- Orders flow directly to POS and kitchen system
- Improved order accuracy and service times
- Expanded revenue opportunities from new channels
- Data-driven insights into customer preferences
- Lower labor costs with automation of ordering
- Enhanced customer satisfaction and loyalty
How does an online ordering system work?
An online food ordering system is a digital system that provides a direct digital link between customers and your restaurant. Here's how it works:
For customers:
- Browse menus, customise orders, and select payment methods
- Create an account to save delivery info and access order history
- Receive order status updates and delivery by email, text or push notifications
For your restaurant:
- Online orders are sent instantly to your restaurant EPoS and kitchen display systems
- New orders are flagged for prompt processing and fulfilment
- Integrates with third-party delivery services to expand your reach
- Provides data and insights to optimise your operations
Restaurant online ordering system FAQs
Which products does your online ordering system for restaurants integrate with?
Our restaurant online ordering system seamlessly integrates with a wide range of products and platforms, providing maximum flexibility and compatibility for your business.
It can integrate with popular third-party delivery platforms and aggregators such as Deliveroo, Uber Eats and Just Eat, allowing you to efficiently manage all orders. Additionally, our system can integrate with self-service kiosks, in-venue mobile apps and other ordering channels, ensuring a comprehensive and unified solution for your restaurant.
How does an online food ordering system work?
It simplifies the process of accepting and managing food orders online. Customers can browse menus, select items and provide special instructions through websites, mobile apps, or third-party delivery platforms. The system captures order details and relays them to the restaurant's backend system for preparation and fulfilment.
Restaurant staff can efficiently track and manage orders, ensuring timely service. With features like menu customisation, online payments and order tracking, an online ordering system enhances the customer experience and improves operational efficiency.
Is it customisable?
Absolutely! Our online food ordering system is fully customisable to adapt to the unique needs of your business, ensuring a personalised and tailored experience.
Tailor the ordering process to match your service style and configure the site interface with your branding colours, logo, images, and messaging.
In addition, you can set up customised menus for different service types - dine-in, takeout, delivery etc., and build customised packages and bundles for online ordering.
More about restaurant EPoS
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