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Order and Pay

Table ordering system for hospitality

Access Orderbee is our order and pay system for hospitality that is simple to implement and easy for guests to use.

With a fully branded design, our hospitality mobile ordering system enables operators to increase sales, speed of service and enhance the guest experience by offering a simple way to order and pay digitally.  

Our order and pay solution delivers market-leading functionality, exceptional user experience and outstanding reliability.

Why use our mobile ordering system?

Guests increasingly expect to be able to order using mobile order and pay system. Access Orderbee is a reliable web-based solution that offers order and pay, pay only and click and collect modes, while also offering bill splitting and gratuities options for your guests.  

  • Easy ordering - £155m+ worth of revenue and 10.1m transactions since April 2021 
  • Trusted by over 3,000 venues across the UK 
  • Maximise your offering – we’ve sold 4.8m pints of beer, 1.3m breakfasts and 1.2m burgers through our order and pay system 
  • Quick and easy – Your guests can complete their order and pay in under 60 seconds

Benefits of our order and pay system

  • Flexibility – No need for your guests to join a queue or wait for a server
  • Happier guests leave more tips and our order and pay system allows guests to manage their gratuities when they pay
  • Quicker turnaround of covers as guests can process orders quicker using order at table technology
  • Seamlessly integrates with your POS, CRM and feedback tools for a solution that helps you manage your guests’ experience and collect valuable feedback about their experience
  • Collect and analyse valuable data on every transaction to learn more about your guests and improve your offering
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See how Access Orderbee Order and Pay can help you deploy mobile order fulfillment and payment at scale

How our table ordering system works

  • Seamless integration
    Access Orderbee integrates with a number of leading hospitality EPoS systems, payment gateways, CRMs, SCVs, menu management tools and guest feedback providers enabling you to make accurate operational, sales, and marketing decisions in real-time.  
  • Easy to use
    Access Orderbee is an easy to use and intuative table ordering system that offers more freedom and flexibility for your guests. With simple web-based activation via QR code, NFC, WiFi landing page or by typing an address into your phone – getting started couldn’t be easier. Apple and Google Pay come as standard, no app to download, no gimmicks and no unnecessary sign-ups for an exceptional guest experience.  

Flexible hybrid ordering

Our hybrid ordering functionality offers guests incredible flexibility around starting, adding to, and paying for an order. This multi-mode ordering solution gives you the ability to open and order against a table, either on a guest's mobile or on the till, where staff can add items manually and payment can be made via mobile or in person. This puts staff and guests in control of the ordering and payment journey as they can adjust to suit their needs.

Hybrid ordering will give your organisation even more benefits including:

  • Setting up an ordering and payment model to suit your guests and operation
  • Ideally suited to the blended digital and real world service model to ensure your guests needs are satisfied
  • Increased data capture from multiple guests ordering to a single table

Our order and pay solution is already being used in 3,000 sites across the UK

Our order and pay system works well with...

EPoS

Drive efficiency and run a more profitable business with Access Hospitality EPoS

Reservations and bookings

A comprehensive solution that manages every aspect of your reservations, booking and enquiry management, from start to finish.

Order and pay system FAQs

What is a table ordering app?

Order and pay at table enables hospitality & leisure venues, including bars, restaurants and cafes, to order food and drink directly to their table and pay via their mobile phone – without leaving their seat.

How does order and pay work?

Order and pay enables guests to view menus at their own speed, order what they want and then pay with just a few taps using their mobile phone. The orders are then sent straight to the POS, so, your team can start making them. 

How can a table ordering solution help my business?

A table order solution can help your business by giving guests another option to order and pay for food and drinks. What began as a must have in response to COVID-19 regulations around social distancing and keeping guests safe, has turned into a long-term tech strategy for many hospitality venues to increase additional revenue with more transactions and a higher transaction value of orders. Plus, it improves speed of service and service flexibility, improves gratuities and table turns for customers, and enables operators to collect rich data about their customers.

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