Getting Started

First steps with AI

Simple, safe first steps that save time within weeks — no technical expertise needed. We'll help you understand what AI actually is, address your concerns about data safety and compliance, and show you exactly where to begin.

Download guide: First Steps with AI

Use AI to draft customer response emails in minutes

Use AI to write product descriptions that sell

Turn meeting recordings into action items

Automate invoice processing with AI

Create financial reports in under 5 minutes

Screen CVs in minutes with AI

Educational resources

Free resources from our AI Resources & Content Hub to help you go further.

What is AI?

Learn what artificial intelligence really is and how it works in everyday tools. This short explainer introduces the basics of AI, how generative models create content, and why understanding concepts like parameters and vectors can help you get more from AI at work.

Breaking down the complexity of AI tasks

Get better results from generative AI by breaking complex tasks into clear, simple steps. This video shows how narrowing your request, defining your intent and separating each part of a workflow leads to more accurate, reliable AI outputs.

Stop uploading sensitive data to AI

Understand why you should avoid uploading sensitive information to AI tools without full organisational approval. This explainer covers how AI models process data, the risks of storing information online and safer ways to practice using synthetic data instead of personal or confidential content.

FAQs

1. What does AI readiness mean?

This is when you’re just getting started with AI. It’s about taking simple, safe steps that make a real difference quickly, without needing any technical know‑how.

2. Do I need technical skills to start using AI?

Not at all. Our guides and videos are made for leaders and teams who aren’t technical. If you can use everyday business tools, you can use AI.

3. What are some quick wins with AI for SMEs?

There are lots of easy wins. Drafting business documents, summarising reports and handling routine administrative processing are all areas where AI saves time fast — and where the results are easy to measure. Our AI in 60 Seconds video series walks through practical examples you can follow today.

4. Is AI safe for my organisation?

Yes, when it’s done right. We’ll help you understand data privacy and show you how to adopt AI safely, so you can feel confident using it.

5. How can I learn more about AI basics?

Download our First Steps with AI Guide, watch the AI in 60 Seconds videos, or explore our recommended resources.

“Using the Copilot functionality, which has been specifically built for accountants, saves so much time on jobs… I’ve also trialed using ChatGPT a couple of times to do letter to clients, but that isn’t a dedicated program built from the ground up with accountants in mind.”

Leanne Boulger Practice Manager, LBH Accountants

Ready to move on?

Once you're confident with the basics, this next stage helps you go from understanding AI to actually using it.

Explore practical adoption

Useful resources

Discover more about AI for business.

Explore the latest blogs and insights to see how our artificial intelligence solutions are helping to power your people through their everyday.

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