The Security Paradox

Imagine this: Your competitor just lost RM3.2 million and 40% of their customers after their AI assistant leaked confidential pricing data to a public model. This isn't fiction—it's happening to Malaysian businesses every day. While AI promises to transform your business, choosing the wrong type could destroy it in seconds. 

Artificial Intelligence (AI) promises a smarter, faster future for Malaysian SMEs, powering everything from automated workflows and customer insights to seamless reporting and decision-making. Yet this progress comes with a security paradox: as businesses adopt more software and AI tools to enhance efficiency, they also create additional access points, data flows, and automation layers. Each of these can pose a potential risk if sensitive information is not adequately protected. 

Malaysia’s national cyber authorities have raised warnings following a significant rise in data breaches. Official reports from the Malaysia Computer Emergency Response Team (MyCERT), indicate that reported incidents increased by 29% in the first quarter of 2025. This alarming trend has led to renewed calls for enhanced AI governance and improved data security measures across the small and medium-sized enterprise (SME) sector.  

How can Malaysian SMEs leverage the power of AI without increasing their risk exposure? The solution is a smarter, privacy-first approach that keeps intelligence within the organization's secure environment. This is precisely what Access Evo's Private AI aims to achieve. It provides real-time insights while ensuring that your business data remains within your protected infrastructure.  

Since 1st July 2024, Malaysian businesses have entrusted us with 58,000 daily e-invoices through our secure UBS Evo eInvoicing system. Now, with Access Evo, we enterprise AI with guaranteed security, ensuring that your sensitive business data remains protected within our controlled environment. There is no exposure to OpenAI, and no data leaves Malaysia, ensuring complete confidentiality, even from your own colleagues. From LHDN compliance to AI innovation, we prioritize what matters most: your data, your privacy, your trust. 

How Copilot Helps You Harness AI Without Losing Control of Your Data 

Access Evo’s Private AI (often branded as Copilot) takes the power of AI and places it right where your business needs it the most, safely within your own system. Instead of sending sensitive information to public servers or external platforms, everything stays under control.  

"However exciting AI or any new technology is, if you cannot protect your customers' data, it is worthless."  

- Chris Bayne, CEO The Access Group 

At the heart of this setup is our 3-Tier Security Model, built to protect your business on every level: company, user, and individual. 

Company-Wide Security  

All AI processing happens in an isolated, protected space, like a vault within your system. Nothing goes to external networks or public AI platforms. 

We believe true data security begins with control, which means keeping your information exactly where it belongs. Every AI process in Access Evo’s Copilot operates within a private, air-gapped processing environment, completely isolated from external networks. Your data never leaves your company’s infrastructure, and nothing you enter, whether it’s a prompt or financial information, will ever be shared with public AI models or exposed to the open web. 

No external API calls are made during processing, which eliminates the risk of data leakage. All operations occur within a sandboxed execution environment, adding an extra layer of protection against unauthorized access. The result is a system designed to deliver powerful AI insights while keeping your business data secure and untouched. 

Permission-Based Access  

The AI respects your existing user roles. If someone shouldn't see certain invoices or reports, the AI will ensure that they are not displayed. No manual updates are required. 

Our AI not only automates your workflow but also respects your boundaries. It adheres to your organisation’s existing access rules, ensuring that users can only interact with data they are authorized to view. This way, sensitive business information remains accessible only to the appropriate individuals. 

With dynamic permission inheritance, Copilot automatically adapts to changes in your organisation’s structure, ensuring access rights remain accurate as your team expands. Real-time validation and cross-system permission synchronisation work together to maintain consistent, compliant security policies across all connected platforms. As a result, no manual updates are required.

Personal Privacy 

Any information you interact with is visible only to you and automatically deleted after 30 days. Your work stays private, even from colleagues. 

All interactions with Access’s private AI are personal and secure. Anything it generates is visible only to you and automatically deleted after 30 days, keeping your workspace clean and private. Each user operates within an encrypted personal workspace, protecting information from any exposure to other users. 

Behind the scenes, automated detection and masking of Personally Identifiable Information (PII) help safeguard personal identifiers, ensuring your data remains private while still maintaining functionality. With these built-in protections, you can use AI with clarity and confidence, knowing that your insights are secure. 

Together, these three layers create a robust security framework that allows you to enjoy the benefits of AI without the usual concerns about data exposure. For SMEs, that means gaining speed and insight of advanced technology while retaining complete control over their won data.  

At Access, we prioritize data security and the responsible use of AI technology. Our mission is to provide our customers with the advantages of AI through a unique and empowering software experience, ensuring they can use it safely and securely. 

Why UBS Evo’s Private AI Stands Apart in Keeping Your Data Safe 

When discussing AI, the key concern is not its power but its safety. Many tools currently operate on public networks, which may lead businesses to hesitate before sharing sensitive information. This is where Access Evo’s Copilot stands out. It is not just another AI assistant; it exists securely within your system, adhering to your established security protocols. 

Zero Data Training 

Unlike many public AI platforms that use customer data to train models, Access Evo’s Copilot keeps your information private. Your business data is never used for model training, which means there is no risk of sensitive information leaking into global AI datasets. Unlike many public AI platforms that utilize customer data for model training, Access Evo's Copilot ensures your information remains private. Your business data is never used to train the models, eliminating the risk of sensitive information leaking into global AI datasets.

Unified Experience 

Our private AI works across your integrated apps, pulling insights without forcing you to switch between platforms, and allows you to move seamlessly between devices without compromising security. This approach simplifies your workflows and minimizes security risks associated with using multiple tools.  

Unified Security Monitoring 

All AI activities and third-party data flows are monitored through integrated dashboards. If anything unusual occurs, alerts are sent out immediately, allowing you to take action before a breach happens.

Secure Third-Party App Integration 

Access Evo’s Copilot connects to external applications such as accounting tools or CRMs via secure APIs instead of open connectors. All data exchanges are encrypted, minimizing the risk of interception.

Role-Based Access Control 

When retrieving data from external systems, our AI technology adheres to existing user permissions. Employees only view information they are authorized to access applications.

Compliance-Ready Architecture 

Access Evo’s AI is designed to help you comply with the Personal Data Protection Act (PDPA) and international standards like the General Data Protection Regulation (GDPR). Every AI-driven action taken is logged and can be audited, making compliance reporting straightforward and transparent.

End-to-End Encryption 

All data, whether generated internally or from integrated applications, is encrypted both during transmission and while stored. This approach eliminates any weak points in the workflow.

Granular Control 

Administrators have complete oversight. You can determine which third-party applications are allowed to connect and set strict permissions regarding the data can access, ensuring that every integration complies with your security policies. 

With Access Evo, security is a fundamental aspect of every interaction, not just an afterthought. For Malaysian SMEs, this means you can use AI confidently, knowing that every action complies with local and regional data laws, such as the PDPA framework. Your insights and automated tasks remain secure and accessible allowing you to work smarter and faster. You can have peace of mind, knowing that the trust of your business and your customers is always protected.  

Public AI vs UBS Evo Private AI: What SMEs Need to Know 

Choosing the right AI for your business goes beyond just evaluating its features; it also involves building trust. While public AI may provide quick insights, it often means your data is shared beyond your control, which increases the risk of errors or security breaches. Here’s why selecting the appropriate AI is critical for your business:

With seamless integration, each invoice complies with Malaysian tax regulations and PDPA standards, while our private AI architecture ensures your data stay secure within your ecosystem.  

Access UBS Evo brings seamless e‑Invoicing to Panasonic Home Malaysia.

Access UBS Evo eInvoicing: Turning Mandates into Momentum

For many Malaysian SMEs, einvoicing initially seemed like another compliance box to tick. However, with Access UBS Evo eInvoicing, it has transformed into something much more significant. Our solution is designed with automation, intelligence and local compliance at its core, going beyond merely meeting LHDN requirements.  

Here’s how it makes a real difference: 

Visibility and Control: Stay informed at all times. Our real-time dashboard allows you to track every invoice whether it’s pending, validated, or flagged for correction, all at a glance. Submission timestamps, error messages, and status updates are conveniently aggregated in one place. No more switching between systems or chasing down updates. Everything’s centralized, providing your finance team full visibility and control to maintain compliance and efficiency without any hassle. 
 

Reduce Errors and Delays: Manual data entry and repetitive tasks are often where mistakes and frustrations occur. Our solution takes care of this by automatically pulling information directly from your accounting records and applying pre-set business rules. This streamlines the process from creation to submission. Once approved, invoices are sent electronically to LHDN; eliminating the need for manual uploads. Enjoy convenient outcomes with fewer errors, faster validation, and quicker payments, all of which help your business maintain healthy cash flow with less hassle.  

Seamless Integration with LHDN MyInvois: Compliance shouldn’t be complicated. With Access UBS Evo eInvoicing, connecting to LHDN’s MyInvois portal is a smooth and straightforward process. After a simple one-time setup, which involves activating Identity and Access Management (IAM) middleware and granting intermediary permissions, our system takes care of the rest. It automatically sends invoices for real-time validation and submission, eliminating tedious manual steps. You stay compliant without even thinking about it, while your team gains more time to focus on business that truly matters for your business.   

Smart Analytics and Reporting: Making informed decisions relies on good data, and our technology provides a comprehensive. Its Unified Data Center consolidates information from multiple ERP systems into one secure location, offering you instant clarity. With AI-powered Actionable Insights, you can identify trends, forecast outcomes, and make informed decisions based on real-time data. Our customizable dashboards and predictive reporting tools simplify the analysis process, ensuring that every decision you make is well-informed and geared toward the future.

Mobile Optimisation and Modern User Interface (UI): Work doesn’t always happen at your desk, and we understand that. Our mobile app keeps you connected, whether you are approving invoices, checking analytics, or managing accounts on the go. The interface is sleek, fast, and intuitive, designed to make navigation effortless across companies, reports, and tasks. It offers a refreshingly simple approach to modern business management. 

Access UBS eInvoicing turns compliance into an opportunity by transforming regulatory requirements into efficient automated workflows. With secure AI at its core, every workflow, insight, and submission propels your business forward, helping you to work faster, minimise manual errors and keep every transaction audit-ready from the start.

Download Access UBS Evo eInvoicing Brochure

Conclusion 

For Malaysian SMEs, navigating the requirements of e-invoicing while safeguarding sensitive financial data can feel like a balancing act. Access UBS eInvoicing combines private AI, secure workflows, and local compliance to transform this challenge into an opportunity. Gain complete control, reduce errors, stay audit-ready, and let AI work for you, all while keeping your data safely within a secure environment. 

Check out our FAQ if you have questions about our einvoicing tool