
Guest Wi-Fi software
Our hospitality Guest Wi-Fi software, Wireless Social, redefines how your venue connects with guests by gathering valuable customer data and providing actionable insights.
With advanced reporting capabilities and integrations with over 100 top CRM and marketing platforms, our Guest Wi-Fi software empowers operators to understand guest behavior, instantly recognize and reward loyalty, and drive footfall with personalized experiences.
Understand and communicate with your guests effectively through Guest Wi-Fi
Guest Wi-Fi Features
Unlock the full potential of your data
Give senior leaders in hospitality the tools they need to track their performance on key metrics - both within their own estate and against their competitors.
Activate
The ultimate solution to supercharge your Guest Wi-Fi experience. It's a powerful platform designed to drive engagement, footfall, and customer satisfaction like never before.
Connectors
Connectors allow you to reach more of your kind of people through hyper-targeted social media advertising campaigns. Campaigns defined by the guests you already have.
Wireless Social partners
To help our customers to get the most from their data, we've built direct integrations and data feeds with the leading CRM and technology providers to the hospitality sector.
Wi-Fi marketing
Wi-Fi marketing leverages guest Wi-Fi solutions to improve customer engagement and collect valuable data. By incorporating marketing tools into the Wi-Fi login process, operators can offer personalized experiences, enhance brand loyalty, and gather actionable insights to refine their marketing strategies. Key features include seamless connectivity, targeted messaging, real-time data collection and direct partner integrations.
With our hospitality guest Wi-Fi software, our customers have achieved…
%
opt-in rate
million
weekly logins
million
new users in 2023
million
new marketable users in 2023
Unlock the power of guest Wi-Fi marketing
The main benefits of Wi-Fi marketing include increased customer engagement through tailored promotions, strengthened brand loyalty, and improved data analytics. Customized splash pages and detailed reporting tools help businesses maintain consistent branding and utilise guest data effectively for marketing.
Wireless Social supports marketing efforts with a 72% average opt-in rate, facilitating robust data collection. This high opt-in rate allows operators to run targeted campaigns via the Guest Wi-Fi journey, helping to optimize their marketing strategies and boost engagement.

Industries & Sectors
What our customers say about our guest Wi-Fi software
Guest Wi-Fi FAQs
What is guest Wi-Fi?
Guest Wi-Fi refers to a wireless internet network provided by venues for their customers to use during their visit. It allows guests to connect their devices to the internet easily while they are on-site, often through a simple login process.
How do venues use Wi-Fi in their operations?
Venues leverage Guest Wi-Fi to significantly enhance customer experience and streamline operations. By capturing data on guest behavior and preferences, venues can create highly targeted marketing campaigns that drive engagement and foster loyalty.
Guest Wi-Fi enable the delivery of personalized promotions and offers directly through the Wi-Fi journey, tailoring interactions to individual preferences. This data also helps venues understand footfall trends and track dwell time, providing insights into how guests move and spend time within the venue. Additionally, integrating Wi-Fi with other operational systems ensures a seamless flow of information, allowing for more efficient resource allocation and improved service delivery. Overall, Guest Wi-Fi supports a more engaging, personalized experience that strengthens customer relationships and grows loyalty.
What are the benefits of using guest wi-fi in your venue?
Using guest WiFi offers several benefits: it improves customer engagement through personalized experiences and promotions, increases brand loyalty, and provides valuable data insights. This data can be used to optimise marketing efforts, enhance service delivery, and ultimately boost revenue by creating a more engaging and tailored guest experience.
Related resources
Read more about guest Wi-Fi, capturing your audience's data, and better understanding their behaviours.