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Guest Wi-Fi software

Our hospitality Guest Wi-Fi solution, Wireless Social, redefines how your venue connects with guests by gathering valuable customer data and providing actionable insights.

With advanced reporting capabilities and integrations with over 100 top CRM and marketing platforms, our Guest Wi-Fi solution empowers you to understand guest behaviour, instantly recognise and reward loyalty and drive footfall with personalised experiences.

Join our 600 partners using Wireless Social for their Guest Wifi

Understand and communicate with your guests effectively through Guest Wi-Fi

With our hospitality guest Wi-Fi software, our customers have achieved…

%

opt-in rate

million

weekly logins

million

new users in 2023

million

new marketable users in 2023

The benefits of guest Wi-Fi marketing

Make the most of your guest Wi-Fi by using it as a powerful marketing tool: 

  • Engage customers with tailored offers  
  • Strengthen loyalty  
  • Gather key insights to improve your business 

With a 72% opt-in rate, Wireless Social makes it easy to connect with guests, run targeted campaigns,and increase engagement. Plus, with user-friendly splash pages and detailed reports, you can stay on-brand and leverage customer data to your advantage. 

Industries & Sectors

Our guest Wi-Fi software works well with…

Acteol CRM

Build and enhance your customer database by integrating guest Wi-Fi data with Acteol. This enables targeted, data-driven marketing campaigns and helps you understand your audience better.

View hospitality CRM

Insights Plus by Wireless Social

Provides essential metrics to enhance marketing and operations. It tracks footfall, dwell time, and benchmarks performance both internally and against competitors to identify opportunities, allocate resources effectively, and refine strategies.

Activate by Wireless Social

It provides personalised promotions to boost guest satisfaction and loyalty, engages users with interactive elements to extend their stay, and transforms Wi-Fi into a powerful tool for promoting offers and increasing revenue.

What our customers say about our guest Wi-Fi software

Guest Wi-Fi FAQs

What is guest Wi-Fi?

Guest Wi-Fi refers to a wireless internet network provided by venues for their customers to use during their visit.

It allows guests to connect their devices to the internet easily while they are on-site, often through a simple login process.

How does guest Wi-Fi work?

Guest Wi-Fi provides access through a captive portal splash page, where users can log in using various methods such as social media accounts, forms, or Face ID.

Once connected, the system captures user data and preferences, enabling personalised experiences and targeted marketing while ensuring GDPR compliance for data protection.

How do venues use Wi-Fi in their operations?

Venues leverage Guest Wi-Fi to significantly enhance customer experience and streamline operations. By capturing data on guest behaviour and preferences, venues can create highly targeted marketing campaigns that drive engagement and foster loyalty.

Guest Wi-Fi enable the delivery of personalised promotions and offers directly through the Wi-Fi journey, tailoring interactions to individual preferences.

This data also helps venues understand footfall trends and track dwell time, providing insights into how guests move and spend time within the venue.

Additionally, integrating Wi-Fi with other operational systems ensures a seamless flow of information, allowing for more efficient resource allocation and improved service delivery.

Overall, Guest Wi-Fi supports a more engaging, personalised experience that strengthens customer relationships and grows loyalty.

What are the benefits of using guest wi-fi in your venue?

Using guest WiFi offers several benefits: it improves customer engagement through personalised experiences and promotions, increases brand loyalty, and provides valuable data insights.

This data can be used to optimise marketing efforts, enhance service delivery, and ultimately boost revenue by creating a more engaging and tailored guest experience.