Contact Us

Blog

Advice and articles to help you focus on the success of your people, your customers, and your organisation.

Do you know the best-performing items on your menus right now? If you said no – that’s where menu engineering could help you.  

Here at Access, we hear about the challenges operators are facing when it comes to creating a robust sales mix that can withstand the fluctuations in the market when it comes to rising food and beverage costs and matching customer demand. The answer? It’s likely sitting in your sales data.  

Read More +

The dream of a bustling restaurant that fuels many aspiring restauranters usually consists of happy customers, delicious food, and a thriving business. Yet, focusing solely on the big picture can lead to overlooking essential components, such as a well-designed menu, efficient inventory systems, staff training, and a well-managed kitchen.  

Restaurant kitchens are notoriously demanding environments, with long hours, high pressure, and intense physicality that can lead to burnout and high turnover. Plus, the ongoing staff shortages across the industry only worsen the problem. To build a team that thrives under pressure, operators must focus on keeping and hiring skilled kitchen managers to ensure the well-being of their staff and the success of their business. 

At Access, we've spent more than thirty years helping hospitality businesses improve their workflows and achieve their full potential and we understand that effective management is a core pillar of success. 

Kitchen management is a skill that can be learned and mastered, and in this article, we'll dive into the essential strategies to optimise your kitchen and achieve your business goals.  

Read More +

Jo Fontaine

Many restaurant operators focus their marketing attention on driving new customer footfall, but once you get those new customers, how do you turn them into loyal repeat visitors? In this article, we explore some of our top tips for engaging your existing customer base and increasing customer loyalty.

Read More +

Jo Fontaine

This blog concentrates on using our system from a processing, controlling, and management reporting perspective. So, if your a financial controller, or work in the accounts department, these tips are a must-read for you. 

Here we will cover 3 key tips that focus on improving your knowledge on Procure Wizard. 

Read More +

Jo Fontaine

Epos stands for electronic point of sale. EPoS is the combination of hardware and software that allows you to accept all types of payments. A common misconception is that EPoS is just a POS (Point of Sale) system with electronic components and hardware. However, an EPoS system is far more efficient and advanced than a POS system. EPoS systems operate mostly online and store information in the cloud, as we know from the ‘electronic’ contribution to the term, EPoS. 

Here we are going to discuss what an EPoS system and POS system are, as well as the differences between them, and why your business should use a modern EPoS system. We are also going to discuss the difference between a POS system and a cash register, which is a common mix-up. 

After reading this, you will be able to clearly distinguish between POS and EPoS systems and will know what features and functionalities are important when looking at modern EPoS systems. 

Read More +

Jo Fontaine

As with anything you purchase, if you want high-end high-quality goods or services, you need to know exactly what you are looking for. Looking at a price tag and choosing one isn’t going to guarantee good quality or value. The same principle applies to point-of-sale systems. You must know how you want the EPoS to perform, what you want it to do, and what results you want from purchasing it. 

EPoS softwareand systems can be so different nowadays, because of the constant innovation in the technology industry. Not so long ago a POS system was a standard cash register, now some of them are fully customisable, cloud-based, intuitive POS systems that help you drive sales. 

To choose the best value POS system for your business, you need to consider what features are most important to you. Also, it goes without saying you need to consider your budget for purchasing. 

This blog will help you identify what features are important when purchasing a new EPoS system. We will also show you what a good POS system should do, and what the benefits are of having an intuitive system. Use this guide to choose the right POS system for your business. 

Read More +

Jo Fontaine

Purchase-to-pay technology has seen a huge growth in the last year. Here, we look at what is driving that growth. As well as how procurement technology is transforming back-of-house operations.  

The pandemic has certainly accelerated the adoption of digital technology in hospitality businesses. Operators now look for more efficient, cost-saving solutions to support their businesses. While many conversations revolve around the adaptation of venues to adopt tech to help customer interactions on-site, such as contactless order and pay solutions, digital booking systems, and implementing a delivery service – what about your back-of-house? 

Streamlining back-of-house operations should be a key focus for all operators looking to control costs and protect revenue streams as we all navigate this period of sector recovery. In this article, we look at some of the challenges facing back-of-house operations and how technology can optimise your processes and support staff functions. 

Read More +

Jo Fontaine

Here we are going to discuss the main differences between sourcing and procurement. We will also discuss other areas such as procurement processes, sourcing and procurement teams, procurement activities, strategic sourcing, purchase requisition, supply chain management, and much more. 

It is important to understand the difference between sourcing processes and procurement processes. Both affect the supply chain, and both are very closely related, but to get the most out of them, it’s important to understand the differences. 

Read More +

Jo Fontaine

The larger your business grows, the more stressful the procure-to-pay process will be if you don’t have a dedicated P2P software solution in place. As your business grows, without a system in place to manage the entire P2P process, the more moving parts there are, meaning the more things that can go wrong. 

Here we’re going to discuss all you need to know about the procure-to-pay P2P process, as well as the benefits, challenges, and solutions associated with P2P. 

Read More +

If you spend much time reading news reports and opinion pieces on how the cost of living is impacting hospitality, you might be growing tired of seeing the word ‘resilience’.   

After several challenging years, hospitality owners and operators are looking for signs that the time is coming when they aren’t just stubbornly surviving. But is recovery and growth possible in a world where the cost of living continues to rise, customers are more conscious than ever about how they spend their money, and retaining quality staff is becoming increasingly challenging?  

In this article, we’ll tell you why we’re confident that the answer to that question is ‘yes’, and we’ll share practical guidance on the measures you can take to protect your hospitality brand from the challenges imposed by the rising cost of living in 2024. 

Read More +