OneTouch vs Access: Feature Comparison for Irish Nursing Homes
Below is a high-level comparison of both platforms based on publicly available information.
|
Feature / Consideration |
OneTouch Health |
Access HSC Software |
|
Primary focus |
Comprehensive platform across home care and residential settings – originally home care focused, now serves both. |
Access Care Planning – a digital care planning platform for residential and nursing care homes delivering HIQA-aligned, person-centred care plans, structured assessments and daily notes. |
|
Care planning & records |
Digital care planning for home care and residential – configurable system. |
Access Care Planning – structured, HIQA-aligned care planning designed specifically for nursing homes. |
|
Medication management |
eMAR and medication management within the platform. |
Access Medication Management – a digital eMAR system with pharmacy integration, controlled drug recording and HIQA-ready audit trails. |
|
Rostering & workforce |
Scheduling and rostering tools – strong in domiciliary care. |
Access Care Rostering – a workforce management system with rota management, shift tracking and integration with care records. |
|
HIQA compliance |
HIQA reporting and compliance tools are available. |
Access Care Compliance– a compliance platform enabling mock HIQA inspections, governance tracking and continuous readiness. |
|
Multi-site / group management |
Multi-site capability for care providers. |
EVO for Care – a platform delivering cross-site analytics, benchmarking and governance dashboards. |
|
Irish market presence |
Founded in Galway (2014), with a strong Irish customer base. |
Access HSC has a growing Irish presence with UK-proven systems deployed in Irish nursing homes. |
|
Finance & payroll |
Payroll and invoicing features included. |
Access financial tools – integrated payroll, invoicing and reporting. |
Why Irish Nursing Home Operators Consider Switching from OneTouch
Switching software is rarely taken lightly in the Irish nursing home sector. However, there are several common reasons providers begin evaluating alternatives.
- Moving from home care into residential – OneTouch has strong roots in domiciliary care. Providers expanding into nursing homes often find that residential care requires deeper clinical documentation, more structured assessments and stronger governance workflows.
- HIQA inspection readiness – HIQA inspections remain the biggest operational pressure point for Irish nursing homes. While OneTouch supports compliance, some providers look for more dedicated governance tools that enable continuous inspection readiness rather than periodic reporting.
- Multi-site growth – As care groups expand, the need for centralised oversight becomes more important. Operators may look for enhanced analytics, benchmarking and group-level visibility across multiple nursing homes.
- Contract renewal trigger – Contract renewal is a natural opportunity to reassess whether current systems still meet operational needs, particularly as regulatory expectations and care complexity increase.
Where OneTouch Has Genuine Strengths
It’s important to recognise why OneTouch is widely used and respected across Ireland.
- Strong Irish roots: Founded in Galway, OneTouch has deep connections within the Irish care sector
- Broad functionality: A single platform supporting both domiciliary and residential care
- Established reputation: Trusted by providers across Ireland, with strong customer relationships
- Ease of use: Designed with flexibility to support different care models
- Proven track record: Recognised in Irish tech circles, including Deloitte Fast 50 listings
For many providers, particularly those delivering both home care and residential services, this breadth is a significant advantage.
Where Access Delivers a Different Approach for Nursing Homes
Access takes a more specialised approach to residential care, focusing on depth rather than breadth.
1. Clinical depth for nursing homes
Access Care Planning is designed specifically for nursing home environments, supporting comprehensive care plans, structured assessments and daily records aligned to clinical workflows. This level of detail helps teams capture information consistently and ensures that resident needs, risks and preferences are documented in a clear, person‑centred way.
2. Dedicated compliance management
HIQA inspection readiness is a major pressure point for Irish nursing homes, and Access Care Compliance is built with this in mind. It enables providers to run mock inspections, track governance actions, and maintain continuous readiness throughout the year. not just during inspection windows. This helps teams demonstrate how they meet standards relating to governance, quality and safety, while reducing the reliance on manual spreadsheets or fragmented processes.
3. A connected digital environment
Access brings together care planning, medication management, rostering and compliance into a connected digital framework that supports daily decision‑making. By linking these areas, nursing homes can reduce duplication, improve data accuracy and create a clearer picture of each resident’s care. This integrated approach also gives managers better oversight of how staffing, medication tasks and care delivery interact in real time.
4. Multi-site intelligence
For providers operating more than one location, EVO for Care offers group‑level analytics that help leaders compare performance, standardise governance practices and identify areas that need attention. This supports consistent quality across multiple homes and strengthens oversight at a regional or organisational level.
Together, these elements reflect Access’s philosophy of supporting nursing homes with deeper clinical detail, stronger governance tools and a more coherent digital experience, all designed to help providers deliver safer, more consistent and more confident care.
HIQA Compliance: What Irish Nursing Home Software Must Deliver
In Ireland, compliance is defined by HIQA (Health Information and Quality Authority) under the Health Act 2007 and the National Standards for Residential Care Settings for Older People in Ireland. HIQA inspectors typically assess:
- Accuracy and completeness of care records
- Evidence of person-centred care planning
- Medication management and audit trails
- Governance and oversight processes
- Risk management and incident tracking
Digital systems play a critical role in demonstrating compliance. Nursing homes relying on fragmented or partially digital systems often face increased inspection risk.
Access Care Compliance supports this by enabling:
- Mock HIQA inspections aligned to real frameworks
- Continuous tracking of compliance actions
- Centralised governance visibility
This shifts compliance from reactive preparation to continuous readiness, a key advantage in a sector where inspections can occur at any time.
Who Should Stay with OneTouch
Access is well‑suited to Irish nursing homes that want a more connected and clinically focused approach to digital care. Providers who need structured HIQA‑aligned documentation, clearer oversight of medication processes and a more integrated link between care delivery and workforce planning will find Access particularly beneficial.
Homes that manage multiple sites may also value the ability to benchmark performance and maintain consistent governance across locations. For organisations approaching contract renewal, Access offers a modern, purpose‑built platform designed to support residential care teams with greater visibility, stronger compliance workflows and a smoother digital experience.
If you are considering an alternative to OneTouch, exploring Access in a real nursing home setting is the best way to understand how a connected platform can support your care, compliance and operational goals. Contact us to discuss your needs or book a personalised demonstration.
Who Should Consider Access as an Alternative
The Access Group is a strong option for Irish nursing homes that need a more clinically focused and fully connected approach to digital care. Providers who require detailed, structured assessments, deeper HIQA‑aligned documentation and clearer links between care planning, medication management and workforce oversight may find Access particularly valuable. Homes seeking stronger governance visibility or more consistent inspection readiness can also benefit from the dedicated compliance tools available within Access HSC software.
For multi‑site operators, the ability to benchmark performance and maintain standardised governance across several locations is often an important advantage. Access is especially relevant for organisations reviewing their systems at contract renewal or those looking for a platform designed specifically around the needs of residential care rather than a broader home‑care‑to‑residential model.
Switching from OneTouch to Access in an Irish Nursing Home: What to Expect
Switching systems can feel high-risk, particularly with HIQA inspections in mind, but a structured approach reduces disruption.
- Data migration - Access supports migration of care plans, resident records and assessments from OneTouch.
- Implementation timeline - Most nursing homes go live within 4–8 weeks, depending on complexity.
- Staff training - Training is delivered around your team’s schedule, ensuring minimal disruption.
- HIQA readiness - Systems are configured to align with HIQA requirements from day one.
The goal is simple: transition without impacting resident care or compliance.
Frequently Asked Questions About Switching from OneTouch in Ireland
Is Access a good alternative to OneTouch for Irish nursing homes?
Access is a strong alternative to OneTouch for Irish nursing homes looking for deeper clinical documentation, HIQA compliance tools and multi-site oversight.
Does Access meet HIQA requirements for Irish nursing homes?
Access Care Planning and Access Care Compliance are designed to support HIQA-compliant record-keeping, governance and inspection readiness aligned to national standards.
Can I migrate my data from OneTouch to Access?
Yes. Access provides structured data migration support to transfer care records, plans and assessments from OneTouch.
How long does it take to switch nursing home software in Ireland?
Most nursing homes can switch within four to eight weeks, depending on data and configuration requirements.
Should I switch from OneTouch at contract renewal?
Yes. Contract renewal is the ideal time to evaluate whether your current system still meets your needs or if a more specialised solution would deliver better outcomes.
See How Access Supports Irish Nursing Homes
Choosing the right care management software is ultimately about confidence: confidence in your clinical records, your HIQA readiness and your ability to deliver consistent, high‑quality care for every care recipient.
Access HSC provides a connected approach designed specifically for residential care in Ireland. Instead of juggling multiple systems, nursing homes can bring care records, medication management, workforce oversight and governance into one coherent digital framework.
- Access Care Planning supports person‑centred, HIQA‑aligned care plans and daily notes.
- Access Medication Management helps ensure safe, auditable medicines administration.
- Access Care Compliance offers structured tools for mock inspections and continuous governance tracking.
- Access Care Rostering links workforce planning directly to care delivery so teams have the right support at the right time.
- For organisations with multiple homes, EVO for Care provides clear group‑wide insight, benchmarking and performance visibility.
Together, these solutions give nursing homes a unified digital environment that reduces duplication, increases transparency and helps teams feel more confident ahead of any HIQA inspection.
If you’re exploring an alternative to OneTouch, seeing Access in a real nursing home context is the best way to understand the difference a connected platform can make. Get in touch to discuss your needs or to get booked in for a demo.
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