thankQ CRM software

More than 320 organisations in the UK rely on thankQ to help them nurture their supporters, members, students and alumni.

Designed specifically for not-for-profit organisations, thankQ is perfect for charities, fundraisers, hospices, alumni teams, membership organisations, trade associations, benevolent funds and faith organisations. It provides the tools to manage and understand the people that matter most to your organisation.

 

The most advanced and intuitive NFP CRM

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With more than 17 years' expertise in the sector, we understand fundraisers. We understand hospices, alumni teams and faith organisations. We understand membership organisations, trade unions, benevolent funds, voluntary consortia and housing associations.

At every level thankQ helps organisations to engage and connect with their donors, members and supporters, providing better insight on which to base future communications and interactions.

CRM, fundraising, membership, grants, alumni management are but a few core functions within thankQ, giving you the flexibility to add further modules such as events, marketing, telethon and more. 

thankQ is an extensive and powerful functional CRM system, presented in a familiar and easy to use interface that ensures you get the 360° view of your contacts you need.

Specific to your sector

Charity

Charity

The key to developing successful relationships is making sure your donors and supporters feel you truly know them, and with our CRM fundraising solution, thankQ, you can.

Its extensive functionality paired with an intuitive and simple interface allows for easy navigation around all your contacts' information. You'll find a complete overview of every relationship in the system, organised into tabs showing communications, interests, donations, events and much more - greater detail at the click of a button.

Integration is essential for efficient tracking of your donors and supporters, that's why thankQ integrates with web, social media and finance systems such as JustGiving, Access Dimensions, Twitter, Facebook and HMRC Online Gift Aid and much more.

The benefits of integrating systems provide key intelligence on your donors and supporters to give you a 360° view and enhance the reach and impact for segmentation, fundraising and marketing campaigns.

Samaritans Canal & River Trust Concern Worldwide

Membership

Membership

Knowing who your members are and being able to profile your members in order to give them relevant information and value for their membership is key to long lasting relationships and loyal members. Our CRM membership solution, thankQ, provides you with the retention tools to achieve these objectives.

Members now expect to manage their own account details, renew their subscription, sign up to events and much more, all online. thankQ links with your online system to ensure you have an up-to-date record of your members.

Integration is essential for efficient tracking of those all-important interactions with your members, that's why thankQ integrates with web, social media and finance systems such as Access Dimensions, Twitter, Facebook and much more. The benefits of integrating systems provide key intelligence on your donors and supporters to give you a 360° view and enhance the reach and impact for segmentation and marketing campaigns.

bakers Honourable CFG

Education

Education

Capturing, analysing and understanding information on your students and alumni is vital for building long lasting relationships and a strong community. That's why our alumni development CRM solution, thankQ, provides you with the tools to make the process of creating relationships and staying in touch with students and alumni as simple as possible.

Its extensive functionality paired with an intuitive and simple interface allows for easy navigation around all your contacts' information. thankQ is designed with specific education modules which record academic backgrounds, accommodation history and employment history including government SIC and SOC codes.

Integration is essential for efficient tracking of your those all-important interactions within your community, that's why thankQ integrates with student records, web, social and finance systems including Access Dimensions, Twitter, Facebook, MailChimp, DotMailer and much more, The benefits of integrating systems provide key intelligence on your students and alumni to give you a 360° view and enhance the reach and impact for segmentation and marketing campaigns.

Edinburgh UniKeele John 

Why do customers choose thankQ CRM software?

Keep members & supporters in the loop

thankQ CRM allows you to manage multiple relationships between individuals and organisations, including trustees, volunteers, members, donors, alumni and many more. It gives you the flexibility to communicate via various channels including email, texts, tweets and direct mail, in a more targeted and personalised way.

Tracking the interactions and correspondence in order to manage the relationship is vital for your organisation. With thankQ you can track open rates and clicks on email from within the database - keeping communications in one place.  Knowing what their actions are, thankQ will help you understand your audience's behaviour and see how your contacts are connected. It will show you what each individual said, what you said to them and if they are reading what you send them.

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Some of our customers…

Latest not for profit blogs

“Overall the project has definitely been a success. Considering the short time scale, the large number of data sets, and the ambitious specification trying to meet the needs of 20 different staff teams, we are very happy with our end product.”

Paul Lismore, Director of Resources