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Health and Social Care Policies and Procedures

Access Policies & Procedures software allows you to easily, efficiently manage all your health and social care policies, procedures, documents, and forms in a digital platform.

Designed by Health & Social Care experts, including former regulators, clinicians and providers, Policies & Procedures are quick to set up, easy to use and written in plain English and are approved for use with the CQC, Care Inspectorate Wales and Care Inspectorate Scotland.

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Eliminate the need for paper-based records with Access Policies and Procedures 

Simplify and improve the efficiency of your care service by using personalised or expert-written policies and procedures software to manage your health and social care forms and documentation.  

Implementing digitised policies and procedures makes information easier to access, more secure and organised. A few benefits include supporting your employees, ensuring effective governance and safeguarding people from avoidable harm. Digitising your paperwork is also more cost-efficient and environmentally friendly 

We have competitive pricing plans depending on the size of your business and the number of beds your care service is responsible for managing.

Access Policies & Procedures helps your care service to:

  • Manage and mitigate risk
  • Safeguard people from avoidable harm
  • Support staff to understand their role and responsibilities
  • Focus on the individual
  • Support accessible information
  • Ensure effective governance
  • Promote person centred outcome
  • Protect human rights
  • Drive continuous improvement

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Mobile app for constant compliance

  • Read and acknowledge policies wherever and whenever is needed  

  • Easy view of what policies you need to read or have read 

  • Make it easier for your staff to keep up to date 

  • Compliance tracked and visible by Manager in the platform web version 

  • Available on both Android and iOS for maximum accessibility

  • Staff are able to access immediate guidance

Making policies in health and social care easy to find and easy to read for all staff

Either in the software platform or in the dedicated mobile app, your health and social care policies can be updated quickly and allocated to your relevant teams and individuals. Staff can easily see what they need to read, and confirm their understanding with one click of a button.

  • Written in plain English
  • Translations feature
  • Click to confirm read and understood
  • Print option available
  • Accessible whenever and wherever they are needed

Giving Registered Managers support they need for regulatory compliance

All activity is visible in one dashboard, allowing Managers to review and chase up outstanding items and demonstrate compliance to a regulator in a simple snapshot.  

  • Issue updates with ease
  • View activity overview
  • Check what is outstanding
  • Easily demonstrate compliance

Ready for a personal tour of Access Policies & Procedures? The team can call you in the next next hour or two

Comprehensive, expertly written policies for care providers

Whether you are looking for policies and procedures for community care, residential care or supported living our high quality policies keep you up to date with legislation, national guidance and best practice to ensure you maintain your compliance with the regulations.

Access Policies & Procedures contains a comprehensive suite of Health & Social care policies for Care providers. Our expert team of policy writers collectively have over 200 years of experience in the sector. They continuously review legislative and statutory changes alongside to ensure your policies are kept up to date.

With the option to easily upload your own documentation to the platform as well as use ours, Access Policies & Procedures are designed to help both new and established care providers. Let Access support you to improve your effectiveness, quality of care, business operations and achieve your best possible rating.

 See a full list of policies and procedures in health and social care below.  

Access Policies and Procedures will:

  • Make it easier for your Care Workers to keep up to date 
  • Give you confidence in your ability to see what is outstanding and with who 
  • Take the hassle out of evidencing policy and procedure compliance to the CQC. 
  • Enable solid governance to be put in place now and going forward
  • Help ensure your service is compliant with regulations now and in the future
  • Reduce time and money spent producing and updating policies and procedures
  • Support you to easily see who needs to read or refresh on specific policies
  • Enables your effective governance
  • Supports your continuous improvement
  • Mitigate the risks and challenges of compliance
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What’s included in Access Policies & Procedures?

  • An app – review individual policies, on any device
  • Over 130 policies for your care home or home care service
  • 30 form templates 
  • Easy Read documents  
  • Recruitment pack: 25 recruitment templates  
  • All policies and procedures are regularly reviewed and updated in line with changes to guidance, regulations and legislation to ensure they remain up to date and current with best practice.

Optional extras include: 

  • Staff handbook 
  • CQC Registration assistance

Frequently asked questions

What Are Policies and Procedures in Health Social Care?

Policies and procedures are used together to enable those working in a care setting to set out the right approach and guidance for people delivering and managing care.

 

In short, a policy in health and social care sets out what is to be done and why, and how the organisation seeks to approach specific areas. For example, their approach to safeguarding people from abuse, why this is important and any other important information (such as regulations) relating to this area.

 

A procedure in health and social care is the written set of step-by-step instructions for how a specific activity is to be conducted. For example, in the case of medicines administration.

 

Unlike a policy it is less about the overall attitude and approach. It will guide a member of staff through each step, for example when in assisting service users with eating and drinking or administering medication.

Importance of Policies and Procedures in Health and Social

Policies and procedures are important in health and social care to keep service users and staff safe and well, ensuring that a care service and everyone working in it operates according to the latest legislation, regulations, best practice and your internal standards.

 

Having robust policies and procedures in place is a pre-requisite to registering a care service in any of the UK’s four nations.

Why do we need policies and procedures in care homes?

As a residential care home provider, you will need a certain number of policies and procedures in place to be register compliance with your regulatory body.  

Access Policies & Procedures offers over 130 policies covering everything you need, including, Quality Assurance, recruitment, infection prevention and control, medication management and governance.  

You can find more information here (Access Care Policies & Procedures Residential Contents List (theaccessgroup.com).  

What are the purpose of policies and procedures for home care providers?

Having your policies and procedures in place ultimately allows you to become a registered home care provider. What it also does it provide you with the framework to inform and train your teams on best practice, ultimately taking you on the journey to an Outstanding care provider.  

Access Policies & Procedures has over 130 policies for domiciliary care providers, covering all the necessary topics to become registered, including absence and complaints management, accidents and incident reporting, basic life support, dementia care, medication management and person centred care.  

You can find more information here (Access Care Policies & Procedures Contents List (theaccessgroup.com). 

Do you have UK care policies and procedures?

We have policies for home care providers, care home providers and nursing home providers in England and Scotland with plans for Wales in the near future.   

What policies do we need for our CQC Registration?

There is an extensive list of policies required for CQC registration. These cover areas such as Quality Assurance, Governance, Continuous Improvement, Person Centred Care, Safeguarding and Training and Development.  

You can speak with our consultants for more information.  

How often are your policies updated?

We issue all urgent updates as and when needed. Our standard changes are rolled out on a more manageable twice a year cycle.  

We understand that it can feel like a headache. Our software allows you to view a new document and an existing one side by side, making the update process as easy as possible.  

How can I be sure my health and social care policies are up to date?

We have a number of policy writers who are continuously reviewing industry updates so that you don’t have to.

Urgent updates are then released as soon as possible, with anything non urgent going into our twice a year updates. All designed to make the process as easy as possible for you.

Who writes your policies?

We have a team of experts who, collectively, have over 200 years of experience in the sector. 

Can all staff have access to the policy portal?

Yes. Access Policies & Procedures is a software platform specifically designed to ensure that staff can access the polices relevant to them They can see what items are most urgent, read documents within the platform and acknowledge them as read and understood. Doing all of this within the portal provides the all important tracking and version for inspections.

We do have a print facility, but having all staff work through the portal is actively encouraged.

Do you have a mobile app?

Yes. The Access Policies and procedures mobile app is designed to make policies more accessible to care staff. Carers can now read and acknowledge policies on their own mobile device. Giving them flexibility over where and when policies are read, and you insight as to who has read and understood individuals policies and what is outstanding.

Access Care Suite

Our ecosystem of software products are wide and varied and can be configured to suit each individual organisation. From CQC assessment tools and ongoing CQC compliance, to People Planning and Learning for Care – whatever the software need, Access has the solution. Suitable for small independents, through to large multi-service organisations and franchises, there is software and support for all.