Customer Success Support Portal

Customer Success Support Portal

This summer we launched our brand new powerful, friendly customer success support portal, a community site where you can work with your peers, ask questions and help each other. It contains a powerful and searchable KnowledgeBase which allows you to find common answers and how-to tips so you can get help and support, quickly and simply. If you cannot find the answer you are looking for, you can raise and track your support cases to HCSS directly in the Support Portal. This is your community, so make the most of being successful.

Our new portal is available online and via your mobile device, and accessible 24/7.

Take a look at an online demo.

Don’t just take our word for it our customers have said:

“The new site is great! I find it much easier to raise a helpline and I love the search functionality for The Knowledge Base“

“I find myself just browsing the topics - I've found it answering questions I didn't even know I had. Easy to use and great community feel”

If you haven’t registered for the Support Portal, register now by checking out this article.