Roundsman
Food service distribution software
Plan, manage, track and fulfil orders more efficiently than ever before. By using one joined-up system, your entire team, from back office to warehouse to delivery, all teams can access the latest information and provide the very best service for your customers.
Why use our food service distribution software?
Designed to meet the specific needs of highly competitive food service delivery businesses, Access Roundsman food service distribution software brings together your core activities into one integrated solution.
Everything from customer orders, delivery rounds and back-office including stock control, fulfilment and payment: it’s all covered.
Access Roundsman is suitable for local rounds from a single site right up to large scale, multi-depot operations. Enhanced visibility across your operations means that problems are flagged quickly, even from live deliveries, so your customer service response times are improved.
By helping your business to operate more efficiently, our food service distribution software enhances your profits and helps your business to grow.
5 key benefits of wholesale food distribution software
- Complete visibility: Access Roundsman gives everyone – office and depot teams, drivers and managers - access to the latest information, which means fewer errors and no lost paperwork.
- Better customer experience: Your food service customers can order and pay online, temporarily suspend their regular order, or make ad hoc changes in an instant, including outside of office hours.
- Improve internal communication: Two-way communication between drivers and back-office teams allows for issues to be flagged quickly – anything from a closed road to customer feedback.
- Easy to use: As it’s designed with food service distribution businesses in mind, Access Roundsman is packed with useful tools and functionality. Your whole team can access the information they need in one place.
- Reduce admin: From daily van to depot stock counts and cash counting, to telephone queries and rekeying information – Access Roundsman eradicates a multitude of time-consuming admin tasks and improves accuracy and efficiency.
Key milk delivery system features
Customer Portal and app
Business and doorstep customers can place orders and make payments directly using their computer or smartphone.
GPS tracking
Both by vehicle and by round, you can keep track of deliveries easily and know exactly when drops are made.
Driver mobile app
Helps drivers to work more efficiently by showing each drop, enabling digital proof of delivery, and accommodating product requests, payments and returns. Vehicle checks before and after each round are also included.
Customer management
Your back-office team can quickly make amendments to customer orders, pricing levels, discounts and deliveries, as well as managing invoicing and processing cash payments.
Stock management
Monitor your complete inventory including stock held at the depot as well as on your vehicle fleet at any point in time. Round reconciliation is made simpler and more accurate too.
Management reporting
Review your business performance via a range of automated management reports based on the latest information.
FAQs
How much guidance and support do you provide for set-up?
Our in-house developers are on hand to work with you to get your new integrated system up and running quickly. We guide you through the process at every stage, using proven implementation plans. Your teams should find it easy to use too, thanks to the intuitive tools and in-built flexibility of the system.
Is Access Roundsman suitable for our food service doorstep deliveries?
Yes. People are used to ordering products and services online and our easy-to-use customer portal and app both ensure that they can order and pay quickly, even if their requirements vary. Access Roundsman enables drivers to take payments as well as deal with off van purchases or returns.
Can we use Access Roundsman for our food service business customers?
Yes. Via the branded customer portal, your business customers will be able to place and amend their orders, monitor the status of each order, check invoices and review their account activity. By giving your business customers the tools they need to manage their account on a daily basis at a time that suits them, you’ll also find that the workload for your back-office team is reduced.
What management information is available?
One of the key features of Access Roundsman is that it makes it easy to see what’s happening across your business. Managers can access various standard business reports or create custom ones; it is also easy to review data on a round by round basis as well as across your operations, from the depot to customers’ accounts to finance.
How much does Access Roundsman cost?
The size of your food service delivery business and the number of your users accessing the system are both factors which impact pricing. Every business is different, so before offering cost and return on investment details, we will take time to understand your requirements so that we can provide a pricing structure that accurately reflects your business needs.
