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Medium Sized Care Provider

Expert guidance to help successfully expand and improve your care services.

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Your day-to-day care can be a challenge, but a challenge that can offer real opportunity for development. This resource hub offers guidance to further help your care organisation run effectively, efficiently and maintain sustainability to aid growth and expansion, whilst constantly improving the care you provide.

Discover our library of expert guidance below.

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Home Care Digital Marketing Masterclass

In this webinar, Tobi Alli-Usman founder of Smooth Digital, the UK’s leading care sector marketing agency explored how home care providers can adapt their marketing to survive - and thrive - in the times ahead.

Watch webinar >

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Care Home Digital Marketing Masterclass

In this webinar, Tobi Alli-Usman founder of Smooth Digital, the UK’s leading care sector marketing agency explored how residential care providers can adapt their marketing to survive - and thrive - in the times ahead.

Watch webinar >

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Access eCompetency for Care

eCompetency helps you to test the skills of your carers. Designed by social care experts, eCompetency combines interactive software technology with industry-standard assessment methods, complimenting training with the ability to test knowledge in a realistic assessment environment.

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Understanding your care businesses financial health

Finance is one of the trickiest things to manage, no matter what size business. Find out how Access Workspace for Care and the apps associated with it are designed to give you a much more granular, real-time view of your finances.

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Complex care - What is it and could it strengthen your existing care business?

Find out what Complex Care is, and why when we talk about Complex Care it is important to make sure there is a differentiator between it and other care provided.

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Radfield Home Care – Access Care Compliance

Access Care Compliance is helping Radfield Home Care manage and monitor governance and risks to ensure they provide the highest quality care, whilst staying CQC compliant.

Find out more >

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Access EarlyPay – Assist Care Group

Tim Wilson, Managing Director of Assist Care Group explains how they have boosted productivity while cutting recruitment and staff turnover with Access EarlyPay.

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How to win social care tenders - top tips

Here are the key things you need to know to make your tender writing less stressful, less time consuming and more successful.

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Looking to grow your Home Care Business?

Attracting more clients is the most important aspect of growing your agency, as more happy clients in term means a more successful and prosperous future for the organisation. But how is expansion achieved?

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Removing barriers to consistency in resourcing for care

Churn and turnover can be a huge part of working in care. Hiring the right carers for your business and making sure you retain them is key, as adding to this ever-growing number of leavers costs care providers precious time and money.

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Are you set to grow sustainability?

Like any business, you want to grow and increase profitability. However, you need to ensure that your care business and perfected sustainability in order to grow. Read our full blog for the key areas you should consider improving for sustainability.

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Practical steps to reduce your care turnover

The very high levels of care worker turnover in social care is widely acknowledged as one of the most difficult challenges companies providing care are faced with. This blog looks more at how you can reduce your care turnover.

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e-Learning in care: The smart way to train your care workers

Training carers places a big burden of time and money on care providers, e-learning enables care providers to standardise and effectively monitor their team's training, so they have more time to focus on other duties.

Watch Webinar >

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Hidden Dynamics of Home Care 2019

Using real data gathered from care providers in the UK, our Hidden Dynamics of Home Care whitepaper outlines pay rates, margins and losses, the cost of care and growth across a range of anonymous care providers.

Download whitepaper >

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Implementing the right eMAR system

Find out how Elizabeth Finn Homes continue to deliver the highest standards of care, with Access Medication Management an element supporting this.

Read case study >

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Embedding KLOE’s into your organisation

The CQC’s Key Lines of Enquiry (KLoE) are the bedrock of a care organisations compliance. Ensuring you remain up to date on legislation changes are imperative to remain ahead of the curve. Within the paper we highlight the various areas of the KLoE’s and how these have changed.

Download whitepaper >

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Destination Outstanding (Home Care)

This process of continuous improvement and innovation will put you on track for your own Outstanding rating. Our guide shows you how to do it.

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Destination Outstanding (Residential)

This guide takes you through the process of continuous improvement and innovation will put you on track for your own Outstanding rating.

Download whitepaper >

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How electronic records got us out of a jam

Find out how going digital can mitigate errors and improve recordings, but more importantly how you can demonstrate best practice as evidence when necessary.

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The true value of mock CQC inspections

In social care, as a regulated sector, we have an obligation to ensure that we are providing a service that is, at the very least, compliant with the standards and regulations defined in the country or countries we provide care and support.

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Erskine Care Homes Case Studies

Erskine Care Homes are the largest care givers to Veterans and their spouses in Scotland, providing care for over 100 years, currently accommodating 339 residents across 4 facilities. Over the past couple of years, Erskine has been on a mission to digitise their processes in order to improve compliance, increase time with residents and maximise the safety across their organisation.

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Home Counties Carers Case Study

Home Counties Carers currently offer domiciliary and live in care to service users. From the outset the use of new technology was going to be fundamental in ensuring the foundations of the business were solid and strong to enable future growth. They have sensible targets for organic growth and are ably supported by Access PeoplePlanner to achieve these goals.

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Home care and travel time pay – What is the situation?

How can you ensure your carers are paid correctly? Home care and travel time pay is an important subject, and you need to ensure that your carers are being paid correctly and above the national minimum wage. Our solutions can support this and ensure accurate pay.

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How to pick the right software for your care business

Understand how to make sure you pick the system that fits your needs best and how to avoid the pitfalls of selecting software with crucial gaps that might not be apparent at first sight.

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On-demand pay: your secret weapon for recruitment and retention

Discover how on-demand pay can help tackle your recruitment and retention challenges, and fill shifts too! Hear directly from care providers who have already had great success with on-demand pay.

Watch recorded webinar >

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Guide to care management software and how to select

You may already have some software in place by now as an established care provider. However, it is the quality and breadth of the system that delivers long-lasting improvements to your care delivery and business growth?

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Access Workspace for Care - Powerful apps. Total visibility. Outstanding care

No matter how large or small your business, one thing we all want and need to know is how well it is performing. Learn about Access Workspace for Care and how it’s insights can help you make real-time, business-critical decisions.

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New Directions FSC

Find out how New Directions FSC have gone from paper-based information to our comprehensive care planning software. As a result, they have they improved services for the people they support and helped them to become more engaged in their care.

Watch case study >

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Access Workspace for Care – Improve operationally

How can Access Workspace for Care relieve the operation pain points in your business? What are some of those pain points and how does the data surfaced through Access Workspace for Care help solve the issues.

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Electronic care records - what do they cost... or what is the price of standing still?

For many care providers, one of the first serious holes electronic records will dig them out of is being challenged that they have committed some form of serious error or malpractice. Here a couple of real-world examples.

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Real-life-benchmarking in home care

Are you making less per care visit than others? How do your pay rates compare? Where are other providers making their margins and answers to lots of other important questions care providers have.

Watch recorded webinar >

Care Handover

Why is a foolproof care home handover process so important?

Handovers are an essential part of care home practice. They are one of the most important aspects of residents safety and need to be completed correctly and accurately.

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Visit our Large Sized Care Provider Hub for more guidance as you grow

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