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Workplace Skills and Personal Development courses
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Career Development
This course explores the importance of a well-thought out career development plan, preparing for interviews, and learning how to effectively network within your industry.
Change Management
By taking this Change Management e-learning course, you’ll be able to recognise why change is vital and how to accept and adapt to change, while gaining valuable skills for when changes do occur.
Conducting Appraisals
By taking this Conducting Appraisals e-learning course, you’ll gain the skills and knowledge on how to conduct appraisals professionally and effectively.
Conflict Management
In this Conflict Management e-learning course, you’ll look at what conflict is, different types of conflict and learn how and why conflict arises.
Customer Service
Learners will gain knowledge of how to deal with complaints with good tactics, exceed customer expectations and go the extra mile to provide excellent customer service.
Disciplinary and Grievance Procedures
This course examines what grievance and disciplinary procedures are and explores some of the guiding principles that apply when handling grievances and disciplinary issues, as well as the underpinning legislation.
Innovation
This Innovation e-learning course will help you gain a better understanding of the differences between invention and innovation and help you take appropriate action to become a more effective innovator.
Management and Leadership
This Leadership e-Learning course introduces the key elements of leadership, what it is, and what qualities make a good leader, enabling you to lead others more effectively.
Personal Development
This range is designed to help develop potential and improve employment skills through interactive online learning.
Talent Management
By taking this Talent Management e-Learning course you will be able to appreciate the effectiveness of talent management.
Teamwork
Our Teamwork course will help you to work more effectively as a team, identify different types of teams and identify the key stages of team development.
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