CRM for membership teams

Empower your members and deliver huge value. Access thankQ is the preferred membership CRM and membership management system for trade associations, unions, professional bodies, housing associations and other membership organisations.

<span style="color: #4ABADE">Retain & attract members</span>

Retain & attract members


  • Gain a better understanding of your members’ and prospective members’ needs by tracking all interactions, including social media integration
  • Build knowledge through regular surveys and contact
  • Save time in manual administration and ensure that data is accurate by allowing members to update their information online
  • Be confident that information is relevant and timely through segmentation and personalised communications
  • Make valuable information easily accessible through online document management, special interest groups and regular events


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Increase revenue and introduce new revenue streams


  • Improve marketing campaigns and better leverage your merchandising and publications processes for online and offline sales
  • Enjoy increased subscription levels and increase productivity by using streamlined processes within your members database


<span style="color: #4ABADE">Increase revenue and introduce new revenue streams</span>
<span style="color: #4ABADE">Reduce costs</span>

Reduce costs


  • Streamline and automate your administration processes and improve productivity
  • Enhance your renewals process and credit controls for improved cash flow
  • Merchandising and publications systems enable better control of your stock and sales, while offering member self-service capabilities reduces administration


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Better support for management and decision making


  • Better information and improved management reporting to support decision-making
  • Intuitive dashboards that allow senior managers and departmental heads to focus on KPIs


<span style="color: #4ABADE">Better support for management and decision making</span>

The benefits of Access thankQ CRM

Add value and build member loyalty. With a host of dedicated membership relationship management features, Access thankQ CRM is the first choice membership software for member-based organisations. 

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