Customer management

Process new orders quickly and provide your existing customers with extensive post-sales support

Sales order processing

Sales order processing

  • Mobile sales force automation includes customer history, product catalogue, lead times and merchandising
  • The price matrix allows you to set a unique price and discount for every combination of customer and stock enabling you to create last minute promotions
  • Control your style combinations, keeping them in one place with the colour size matrix
  • Set up electronic order intakes from sources such as electronic data interchange (EDI), eCommerce, Excel and CSV files
  • BOGOFs and whole order discounts can be viewed from the pricing screen for up-sell and cross-sell opportunities

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Service management

  • Automate reoccurring client billing such as service charges, contract management and rental
  • Boost your reputation as a reliable business with planned maintenance to minimise your customers downtime and reduce your replacement costs
  • Provide reassurance to your customers with our warranty management feature, giving them the security they need over their order
  • Manage your deferred revenue from ongoing contracts
Service management

Detailed features at a glance

Supply Chain Financials is the leader at providing the accounting and finance tools to support your business. Each feature has been developed with 25 years of Access Group knowledge and expertise in supply chain financials, all to help your business save time and money.

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John Wade

In the space of four years, the business has progressed beyond recognition. You wouldn’t even recognise this operation now. Our business has been totally transformed.

John Wade - Financial Director, Halls Flooring