Are you giving your carers flexibility and choice?

Are you giving your carers flexibility and choice?

With the harsh demands of the care industry and unsociable hours, as a care provider you can empower your carers by introducing flexibility in their working lives, giving them autonomy and the option to make choices.

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Facilitating engagement with your carers

Facilitating engagement with your carers

In most instances the necessary channels to allow a dialogue to flow between management and staff does not exist. The first step to helping carers to become empowered lies in the organisation's ability to facilitate engagement internally.

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Empowering your carers for better care delivery

Empowering your carers for better care delivery

There’s no denying that the issues run deep within the sector and that carers are often not always a focus within day-to-day operations. In today’s blog we are going to explore the benefits of carer empowerment; and how allowing more access to information can contribute to the success of the organisation.

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How to measure and analyse outcomes

How to measure and analyse outcomes

In the last blog we looked at why outcome-based care matters. Today, we will review the Recovery Star method and what to do with the information gathered.

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The importance of outcomes for quality assurance

The importance of outcomes for quality assurance

We all know that quality counts when it comes to care – and that for one is why outcome-based care matters. In this blog we’re going to talk about what an outcome is and why it’s important.

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Managing mobile workers pay: Integrated systems & processes

Managing mobile workers pay: Integrated systems & processes

Making sure that carers are paid the correct amount for their travel time, mileage and National Minimum Wage is so important. Find out how you can manage your staff payroll more efficiently...

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Training benefits for care providers

Training benefits for care providers

Over the next four weeks we’ll be looking at various aspects of training effectiveness. Here we’ll look at the benefits to the care provider as a result of having solid training programs in place.

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Better carer performance, better client service

Better carer performance, better client service

Over the next four weeks we’ll be looking at various aspects of training effectiveness. Today we’ll turn our attention to the positive effect training has on carer performance.

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Managing mobile workers pay: A complex situation

Managing mobile workers pay: A complex situation

Travel time for mobile workers is critical to get right and care providers would do well to ensure that they and their staff are covered. Find out how...

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Managing your staff skills and training

Managing your staff skills and training

Over the next four weeks we’ll be looking at various aspects of training effectiveness. This week we will look at how you can effectively manage staff skills and training.

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Is your care training meeting learner needs?

Is your care training meeting learner needs?

Over the next four weeks we’ll be looking at various aspects of training effectiveness. This week we’ll look at the importance of meeting the learner’s needs and objectives.

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Three steps to success for health & social care providers

Three steps to success for health & social care providers

Being successful in the healthcare industry requires a great deal of dedication and commitment...

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Managing change and delivering quality services

Managing change and delivering quality services

How can care providers manage change and remain profitable while focusing on quality of service?

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Zero hours contracts in care

Zero hours contracts in care

With the tight margins care providers have it would be very hard, or in some cases almost impossible, to operate without zero hour contracts.

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The Care Act – what does it mean for care providers?

The Care Act – what does it mean for care providers?

The implications of the Care Act put new obligations on service providers and the local authority...

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