Billing & contract renewals
A flexible rates schedule, encompassing everything from call out
charges and labour rates down to fitting and travel charges enables
you to account for all renewals and chargeable activity, however
complex. You can easily see the contract renewals due in any given
period and deploy renewal notices and invoices in your chosen
format ensuring no contract is overlooked or forgotten.
Schedule of rates
Rates can be set at the smallest item of service to provide
different charging structures to the same contract for different
machines. This then makes it very straightforward to pick the
appropriate contract charges depending on the work that's been
carried out. The invoice wording can also be set against different
types of service level agreement to automatically populate and
format the invoice, bypassing the need for accounts department
intervention.
Contract renewals
Enter the date range to ascertain which contract renewals are
due within a given period in readiness for invoicing. You can
produce renewal notices in as many different formats as your
customers require and monitor their deployment in the period
leading up to the renewal date. All rates and charges can be
reviewed and easily adjusted prior to issuing the invoice.
Revenue recognition
You set the rules by which billing revenue is recognised so that
advance billing is recognised monthly, quarterly or however you
require it. The invoice is posted directly to the sales
ledger for credit control and analysis
whereas the income derived from it is posted into the relevant
nominal period.
Further information:
4 steps to selecting service management software
This structured approach to software selection will help you determine which solution best meets your needs. Covering everything from research to implementation, this useful guide also provides detailed coverage of service-specific functionality, such as meter billing & contract management tools, PDA integration and more.
Find out more »
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