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Service & contract management

Meter billing

Ideal for the copier or franking machine industry, this feature enables you to track meter charges with ease. An unlimited number of meters are catered for both for rentals and purchase models. One-time data throughput from machine to invoice makes the process fast and accurate.

Setup

The meter billing module is fully integrated to the database held within the contracts module. This enables machine configuration to be specified and the method for charge calculations to be entered.

Counter readings

An unlimited number of paper sizes/counter readings are catered for in the meter billing module, each one enabling you to set the parameters. Where equipment is rented as opposed to purchased, a rental frequency and charge is entered.

The system can produce a list of readings required for a given time period, prompting your staff and enabling fast, efficient data management. All data supplied is then transferred to the meter billing module for invoice production with no re-keying of data. Service reads can be captured within the call centre module enabling you to further analyse copier usage.

Meter readings

An unlimited number of meters can be catered for, each one enabling you to set the parameters. Where equipment is rented as opposed to purchased, a rental frequency and charge is entered.

The system can produce a list of readings required for a given time period, prompting your staff and enabling fast, efficient data management. All data supplied is then transferred to the meter billing module for invoice production with no re-keying of data. Service/engineer readings can be captured within the call centre module enabling you to further analyse copier usage. This will also facilitate estimate readings for those machines where chargeable meter readings have not been received.

Copier charging methods

The following methods are supported:

  • Stepped usage billing in arrears
  • Complete usage billing in arrears
  • Stepped cumulative usage billing in arrears
  • Block billing in advance
  • Block billing with threshold (in advance)
  • Advance billing
  • Minimum monthly billing
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