BigHand chooses Armstrong Consultants for new finance, projects & service management solutions

Harpenden, UK - 1st August 2007 - BigHand, the leading digital dictation software vendor in the global legal sector has chosen Armstrong Consultants to implement new financial, project management and contract management systems in its UK office. Armstrong will be implementing the award-winning Access Dimensions alongside Armstrong's own FocalPoint and Service Manager solutions.

The new system will permit all users across BigHand to access and link into financial information without the need to touch the core system. With many consultants off-site, web-based FocalPoint makes time-recording and expense management simple and accurate, with integration to payroll and real-time updates to project costing. Project costing itself was also a key consideration for BigHand. The new system will include resource allocation for project managers to book time for each stage within a project and enable them to link milestones directly to Dimensions. Service Manager will be utilised for automated invoicing of software contract renewals.

Mark Norcliffe, Chief Financial Officer at BigHand commented: "We recognised the need to choose a solution that met all of our needs, but also the importance of working with a dealer that understood our business and requirements. Armstrong is similar to BigHand, in that we offer consultancy, project management, integration, development, training and technical support - and we are confident that the integration of specialist project management and service software into the core accounting system will be hugely beneficial in streamlining the processes involved."

"As a project-based company, it's essential that all members of the company can access and file data quickly and efficiently. For example, consultants will now be able to capture their time-based data and expenses on the move or at project sites, which is automatically updated to the financial ledgers. The reporting capabilities also mean that we can quickly analyse project profitability and budgets in real-time."

An additional requirement for the new accounts system was to integrate with BigHand's existing CRM system, Sales Logix. In total Dimensions will have 15 users, FocalPoint 40 users and Service Manager 3 users. The system is due to go-live late 2007.

For further information on BigHand visit www.bighand.com

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