Access to demo latest version of Service Manager at SME exhibition

Colchester, UK - 20 September 2011- Access, the mid-market consulting, software, and solutions company, is showcasing the latest version of Access Service Manager at the Service Management Expo 2011. The integrated solution helps businesses to automate processes and manage complex schedules, track outstanding jobs, raise quotations, and match engineers to the most appropriate jobs, saving hours of manual processing.

Following the success of the solution at the 2010 event, Access returns with a version upgrade. The latest update includes; integration to Access Document Manager, new look and feel ribbon interface, and workflow forms. In addition to this the new release also has a quick call entry screen with further integration with postcode look-up software.

Ket Chauhan, director at Access, said, "The Access Service Manager solution allows businesses to be much more time efficient and take a more coordinated approach; from ensuring there's greater control over daily tasks to making sure KPIs and performance measures are being achieved. Efficiency is also paramount to help maintain and improve customer experience and service levels. This wouldn't be possible, given the growing complexities faced by mid-market organisations, without the right systems in place."

For more information on Access Service Manager visit stand 720 at Service Management Expo 2011 or call 0845 345 3300.

Access 200911 SME2011