Unused HR metrics could damage its reputation within business

News Article - 18 May 2011
Category: Business

The Global Assessment Trends Report from talent management firm SHL reveals less than half of HR staff within EMEA do not use metrics to present the value of HR investments for businesses.

While as many as 80 per cent of businesses are receptive to feedback from applicants regarding their recruitment processes, just 31 per cent of respondents indicated they actually monitor applications - potentially damaging the reputation of HR efficiency within businesses.

Over 460 HR professionals across the globe were surveyed as part of the Global Assessment Trends Report and the underlying trend was that performance management remains the biggest priority for HR professionals as the economy continues its recovery.

Meanwhile 'People Intelligence' programmes have come under scrutiny in order to improve employee retention and the overall hiring process.

David Leigh, CEO of SHL, said: "As the world economies continue along a path of recovery, employers are showing even more focus on the dual priority of retaining their top talent while also finding the best new hires among the ever-large global candidate pool.

"Corporations have also realised that improving their 'People Intelligence' will help them create a stronger workforce, which will ultimately drive better business results and boost the bottom line."

With an increased focus on maintaining key leadership roles within the workforce, many businesses are seeking to improve the efficiency and automation of the HR processes.

HR software is becoming a popular solution for HR departments with the ability to operate standalone or fully integrated software that's capable of working alongside existing payroll programmes. In terms of supporting the employee lifecycle, HR solutions provide professionals with the tools to bring together all areas of training, learning, development and recruitment.

In terms of monitoring applicant reactions and promoting a positive application experience, 7 per cent of professionals surveyed have made their HR information systems accessible via smartphone and mobile devices

Article keywords: HR software, HR information systems, integrated software, payroll solutions, Global Assessment Trends Report, talent management, SHL, human resources, HR metrics, recruitment process, People Intelligence, David Leigh, employee lifecycle

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