Our Access Hospitality customers

Find out how Access Hospitality has transformed Dalata Hotel Group’s business, giving them control over everything they do, from driving best prices, consolidating suppliers and easily tracking their costs.

Family-run hotel group, Cairn Group owns and operates 33 premium hotels and 28 bars and restaurants around the UK. Since implementing Access Procure Wizard they have seen savings of 5000 hours and £185k in credits.

Louise Uys-Jones, Finance Director at 5-star hotel operator Cheval Group talks to us on how Access Procure Wizard has radically changed the way they operate. The system has given them an immense insight into what they spend and provided them with the freedom to focus on what is important to them.

RBH Hospitality is a hotel management company who have circa 44 hotels including Holiday Inn Express, Crown Plaza, Aloft and Hilton. With Access Procure Wizard, RBH Hospitality have streamlined the whole purchase to pay process, which before was a long and cumbersome process.

Find out how Macdonald Hotels & Resorts improved their brand standards and improved their profitability. Keith Shearer, Group Executive Chef, from Macdonald Hotels & Resorts explains how Access Procure Wizard has improved their ‘brand standards and improved their profitability’.

June Samtani, Food and Beverage Cost Controller at The Lensbury discusses how Access Procure Wizard has given them visibility and a tight grip on exactly what they are buying and the stock that they have. They are now able to pick up credits which were previously missed.

Find out what 200+ operators are doing to grow their business & increase profits.

The Access Collins restaurant reservation system has allowed Fuller, Smith & Turner the freedom to focus on what is important to them, which is providing great customer service. The system has been easy to use and they have seen online bookings increase by 42%.

Find out how pub chain Young & Co.’s Brewery have managed to boost their compliance score and increase team engagement since 2020.

Punch Pubs were determined to support their publicans during the lockdown period, working together with Access CPL Learning to provide access to learning resources.

We implemented a full featured mobile Order and Pay service across hundreds of Marston’s sites in record time, and without significant Capex, by using our non-integrated solution.

The Scotsman Group’s venue portfolio includes everything from fine dining restaurants, state-of-the-art nightclubs, cinemas, hotels and self-service apartments and the implementation of Access Collins has transformed the reservation process across the different business sectors.

The benefit of embedding Access Collins into Croeso Pubs has been significant - presale and deposit transactions through technology have become an essential part of the business.

Moving from a paper diary to Access Collins gave The Laine Pub Company greater visibility across the business on what bookings were coming in, what staff were needed and helped increase sales.

How Access's EPoS and kitchen display technology has benefited Slim Chickens in the day to day running of operations through the flow of technology and capturing all orders to ensure a seamless customer journey.

Customer feedback is increasingly important these days. For restaurants with so many locations, managing this feedback efficiently can be challenging, but this is where Acteol (an Access company) could help.

The implementation of an effective CRM strategy within the hospitality sector requires a system that allows for a deep understanding of the customer but also has the tools to communicate with the customers at the appropriate touch points. Ping Pong worked with Acteol (an Access company) to improve their CRM strategy.

How Access Procure Wizard has enabled Loudons to grow their business, streamline their processes and given them full visibility of their supply chain. Find out how Access Procure Wizard have helped Loudons achieve great ROI.

How Access EPoS has made a huge difference to the operations of a growing restaurant chain, giving a positive impact to the day-to-day jobs of commercial managers, general managers and chefs.

Find out how our Order and Pay software enabled Loungers to provide an invaluable and flexible service offering not only when re-opening after lockdown, but to the present day. It has proven itself to be far more than a functional service changing the way they use technology and interact with customers.

temper restaurants revolutionised their guest experience through the implementation of multiple Access Hospitality products - Access EPoS, Procure Wizard and Rotaready

Download the full case study to find out more on the issues PINS faced and how implementing Access Collins helped solve these issues, enabling them to concentrate on delivering a fantastic guest experience.

Dean Hoddle, Head Chef, discusses how Access Procure Wizard has streamlined his administrative work, increased his flexibility with suppliers and allowed him to get back into the kitchen.

Find out the results of our survey of over 120 operators on their use of technology in the kitchen, from allergens, food waste and menu management.

Find out how CrossCountry trains implemented a CRM for greater customer insights and the benefits they've seen.

Find out how we helped to improve CrossCountry Trains' communications, the challenges we faced and the benefits they are now seeing.

Cross Country had been focusing email communications on their engaged customers but had started to notice a downward trend in the number of those customers engaging with their email communications.

Discover how Avanti West Coast implemented Order and Pay technology, the benefits they've seen and why it is here to stay.

Since implementing Access EPoS, GAIL's has seen faster transaction times for customers, greater efficiencies with their head office reporting and the confidence that the multi-site operator has a technology provider who they can continue to grow with who will meet their needs.

Chopstix selected Access EPoS technology to keep pace with its ambitious expansion plans, so future acquisitions could be added to one centralised system as easily as possible.

Find out how TUCO Online, an online ordering platform, has enabled University of Brighton to move away from manual processes and given them instant access to data to see what they are spending and where.

TUCO Online helps South Essex College take back control of its order process and develop insights into costings, allergens and stock management.

Facing significant challenges with their manual ordering process, the team at Cardiff University needed a new solution to save them time and money. Annabel Hurst and her team would oversee the introduction of TUCO Online; an eProcurement system, resulting in numerous.