Phase 3 - design

Our consultants follow a 4-phase, 12-step process designed to support you throughout the complete life of your project, from software selection through to go-live and beyond.

Phase 3 - design - consists of 3 steps:

• Step 7: Configuration
• Step 8: User Acceptance Test (UAT)
• Step 9: Education.

Step 7: Configuration

The components identified in Step 6 are delivered and a User Acceptance Test (UAT) system is built ready for you to carry out a pilot test. We configure and tune all the variables within the system to match your specific  requirements.

Step 8: User Acceptance Test (UAT)

The UAT is conducted in a workshop environment for your staff against an agreed test plan. At the end of this step you will be ready to go live.

Step 9: Education

With a fully designed, installed and tested system now in place, we will train your staff on all relevant areas of  the software. We are highly skilled at adapting our training to the learning styles of each of your staff members. We can train all of your staff or, if preferred, we will train your in-house trainer.

Click here to find out about Phase 4 »